Supervisor RN, Emergency Services (Panorama City) Nights

Job Summary :

Provides (8-24 hours, 7 days / week) first-line operational supervision of the delivery, implementation and evaluation / improvement of direct patient care emergency medicine and nursing services and personnel in assigned functional unit / area(s) within a 24 / 7 Emergency Services Department.

Ensures that healthcare team / staff provide high quality, cost-effective care and patient-focused services that comply with all organizational, departmental and local, state and federal regulatory requirements.

Within assigned unit / area(s) implements, monitors, maintains and evaluates clinical nursing practice, quality, cost, service and utilization management standards.

Essential Responsibilities :

• Supervises the day-to-day operations and delivery of emergency nursing and patient care services including clinical practice standards, staffing, scheduling, safety / risk management, payroll, human resources, labor relations, budgets, quality management / improvement.
• Ensures that the highest quality of care is provided that complies with the Nursing Practice Act, TJC, federal, state and local regulatory requirements, established departmental policies / procedures and standards, as well as with utilization and clinical / performance standards and measures.
• Evaluates / monitors and improves quality of service and utilization standards and responsible for coordinating / providing patient care that meets member, physician / provider, and internal clients needs across the continuum of care.
• Investigates, recommends and implements / evaluates processes / practices to improve systems and patient care.
• Monitors, improves and evaluates the performance of assigned staff; develops staff; counsels staff regarding performance issues;

resolves human resources and labor relations issues; responsible on the first level for hiring, termination, discipline, promotion and demotion.

Collaborates with other managers and departments in developing appropriate levels of services; measuring and improving internal and external customer satisfaction;

meeting access demands and service needs; improving the cost structure.

• Investigates and resolves patient / family / member concerns regarding patient care and service quality.
• Monitors and expedites patient care as indicated by patient condition; assigns patients to staff as indicated by acuity.

RNMGR

Basic Qualifications :

Experience

• Minimum two (2) years recent clinical experience in emergency or critical care nursing services,
• Minimum two (2) years supervisory experience in critical care or emergency services nursing

Education

• BSN or BA / BS in healthcare or closely related field.
• Graduate of an accredited school of nursing.

License, Certification, Registration

• Registered Nurse License (California) required at hire
• Advanced Cardiac Life Support required at hire from American Heart Association
• Basic Life Support required at hire

Additional Requirements :

• Ability to demonstrate knowledge of the Nurse Practice Act, TJC, EMTALA and other local, state and federal regulations.
• Must be able to work in a Labor / Management Partnership environment.

Preferred Qualifications :

• Emergency Nursing Certificate preferred.
13 days ago