Shift is available December 1st 2023 - May 1st 2024 Shift times are M-Th. 3pm-10pm, Friday 2pm-9pm
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including :
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to member’s accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
Qualifications / Requirements
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma / GED equivalent required.
- Must be 18 years of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occassionally lift up to 50 lbs.
Seasonal Front Desk
Handle all front desk related activities including: . ...
Seasonal Member Services Front Desk
Handle all front desk related activities including: . ...
Seasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Tech, Inbound (Stocking) (T2086)
Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket. Seasonal Service & Engagement: Advocates of guest experience who ...
Front Desk Representative
Make waves and pave the way for your career.At Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building careers of our team members.We believe that the hard work and dedication of our team members help create skills that will l...
Front Desk Representative
We are looking for a friendly and professional Front Desk Representative to be the first point of contact for our clients and visitors. If you are a motivated individual with a passion for customer service, we invite you to apply for the Front Desk Representative position at Smart Stack Impact!. In ...
Cashier/food Service Worker (seasonal)
We are hiring immediately for seasonal. Previous food service or cashier experience is preferred, but not required. Operates Point of Sale system, assists the Chef, prepares coffee, and keeps the coffee and cashier stations clean. Performs cashier duties using the POS system. ...
Front Desk Representative
We are looking for a Front Desk Representative to manage our reception area and provide exceptional service to our clients, visitors, and team members. ...
Seasonal Retail Sales Associate
Our store associates are passionate about creating a hassle-free shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and ability to prioritize. Create an inclusive store environment where everyone (associates & custom...
Front Desk Receptionist
The Front Desk Receptionist (Patient Concierge) is a key link in our relationships with new consultations/patients and must have the ability to connect with people on a professional and friendly level to instill trust and confidence. The Front Desk Receptionist (Patient Concierge) will partner close...
Cashier
Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers. Cashiers process customer transactions through the check lane quickly, accurately, and efficiently. Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacc...