Job Description
Job Description
This is a permanent full time position with a high profile client.
Leasing Professional - Affordable Housing Property Management
Employee medical benefits paid by employer!
Lease Commissions!
We are the hiring partner for a long standing and successful residential property management company in need of a dynamic and energetic leasing professional for Affordable Housing Property Management
Our client is only interested in candidates with a proven track record of dependability, performance and professionalism.
Responsibilities
- Be the first point of contact with prospective residents, current residents, vendors
- Drive the lease closing process by highlighting the quality of the community and the amenities available at the property to prospective residents
- Determine the customer’s needs, resolve and / or escalate to a higher level as permitted
- Use your customer friendly personality as well as your ability to diffuse / resolve difficult situations while nurturing relationships
- Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention
- Meet sales goals, leasing ratios and maintain milestones in customer service and resident satisfaction, throughout the sales process
- Manage various tasks such as lease files, maintaining updated necessary paperwork and computer systems
- Verifies application information, gathers, and follows up on all verification of income, as required for LIHTC and / or HUD programs
- Forwards to property manager for final approval
- AppFolio
- Complete marketing / advertising tasks including updating social media sites
- Maintain knowledge about local market conditions; shop local competition
Qualifications
Proven experience in property management or a related field
Experience in affordable housing property management preferred
Knowledge of Fair Housing regulations and other relevant laws and regulations
Proficiency in using property management software, such as AppFolio or similar
platforms
Strong organizational and multitasking skills
Excellent communication, organization, management and customer service skills
Sales or real estate administrative experience is a plus
Ability to effectively manage time, prioritize tasks, and meet deadlines
Knowledge of basic facilities management principles
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