Job Description
Job Description
Company Overview
At Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits.
Start your exciting new career with a strong and stable company.
Benefits and Perks
- Excellent Training and Development
- Competitive Compensation
- Friendly Work Environment
- Top Tier Benefits
Job Summary
Advise and consult customers on vehicle service needs. Create repair orders for customers and communicate with the service department.
Great growth and career opportunities.
Responsibilities
- Promptly meets and greets customers
- Determines the nature of customer problems; May make road test or visually inspect the vehicle
- Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold
- Obtains customer approval for service before delivering order to service personnel
- Reviews completed repairs or services performed with customers and collects payment
- Maintains cleanliness of showroom and re-stocks display as needed
- Performs daily cash / sales procedures at close of business day
- Complies with Company Quality Control Program, Company Safety Policy, OSHA and EPA regulations
Desired Qualifications
- High School graduate or comparable vocational training
- Knowledge of computerized sales and marketing software
- Knowledge of auto / truck tire, lubrication and maintenance issues
- Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions
- Preferred Experience :
- 2+ years experience in a retail environment, preferably auto / truck tire, lubrication and maintenance
3+ years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment.
Experience as a vehicle mechanic or lubrication technician
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