Reports To : General Manager / Department Manager
Required Training / Experience / Education
Guest 1st Mentality
Restaurant Experience preferred but not necessary
Knowledge of basic hospitality with a fully engaged, service minded attitude
Minimum Qualifications
- Must be alert to Team Member and Guest needs
- Command of the English language
- Must be able to stand 8-10 hours
- Good listening and verbal communication skills
- Good hearing for safety and accurate communication
- Must be able to lift 50 pounds
- Basic computer skills
Bar Louie Expectations
- Respectful, Results Driven, Smart, Trustworthy, Innovative, Team Oriented
- Chooses the right Attitude : Be Bold Be YOU Be the Best
- Guest 1st Mentality, Create Relationships
- Treat it Like You own it, Be there Be present
- Work Hard Have Fun Make Money
Responsibilities & Duties
- Believes in and follows all Employee Handbook standards and expectations.
- 100% focus and dedication to I am Louie and Louie's House Rules.
- Punches in, and reports to manager on time and in full uniform for every shift. Obtains manager's approval prior to punching out and leaving the work area.
- Performs door host set up, opening duties, side work and closing duties.
- Is the positive and engaging first and last impression for our Guests.
- Greets, seats, communicates and cards every guest in a professional and friendly manner.
- Uses common sense.
- Manages occupancy standards on crowd control and complies with law regarding capacity.
- Managers quotes and wait times based on bar Louie standards.
- Ensures number of Guest does not exceed maximum limit set.
- Maintains Bar Louie safety standards and sanitation standards.
- Knowledge of and abides by, all liquor laws.
- Alerts managers to potential hostile situations.
- Alerts manager immediately if intoxicated guest attempts to enter Bar Louie.
- Assists in table maintenance when able.
- Always a team player.
- Looks for opportunities to establish TDNHTDT.
- Passes alcohol certification.
- Passes general information quiz and department tests with 90% or higher.
- Takes breaks in compliance with Bar Louie Standards and local and state laws.
- Keeps a clean and professional appearance at all times.
Bar Louie Evansville
PI252052283
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