Workspace Support Technician

Job Description

Our client, a large defense contractor, has an immediate opening for a Workspace Support Technician to work from their Scottsdale, AZ facility.

The primary responsibility of this position is to build and prepare computers in order to refresh end user computers.

Qualifications : High School diploma is required or equivalent plus a minimum of 1 year of relevant experience. Due to the nature of work performed within our facilities, U.S. citizenship is required.

REPRESENTATIVE DUTIES AND TASKS :

• Entry-level position
• Must have excellent communication and interpersonal skills - end user facing
• Possess necessary computer skills to proficiently handle routine tasks Performs a variety of duties in support of end-point computing devices, and peripherals.
• The primary responsibility of this position is to build and prepare computers in order to refresh end user computers.
• Responds to and diagnoses problems and answers queries regarding computer hardware, software, printers, network as part of the refresh
• Maintains and updates records and tracking databases
• Installs hardware and peripheral components, such as computers, network / telecom, monitors, keyboards, printers and disk drives
• Loads and verifies correct operation of software packages, such as operating system, word processing and spreadsheet programs
• Responsible for configuring desktop and laptop, and thin client computers
• Dell laptop and workstation experience is nice to have
• Maintains an inventory of all equipment, hardware, software and supplies

KNOWLEDGE SKILLS AND ABILITIES :

• Displays high performance attributes
• Basic ability to work on assignments that are routine in nature
• Basic customer focus, communication and collaborative skills consistent with expectations for position

Equal Opportunity Employer Veterans / Disabled

• While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to : job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations.
• Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life / short term disability / whole life / term life / accident and critical illness coverage;

employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.