Summary :
The position of Receptionist will act as the first point of contact with visitors and will greet, welcome, and direct them accordingly and appropriately.
The Receptionist will monitor the front lobby area and direct the telecommunications system. He or she will offer and deliver friendly, efficient service to create a warm and welcoming atmosphere for all guests.
In addition, this position will provide general administrative and clerical support as needed.
Duties and Responsibilities :
- Welcomes visitors by greeting them in person or on the telephone, answering or referring inquiries promptly and efficiently
- Monitors visitor access and maintains security awareness
- Sign in visitors by monitoring logbook; issuing visitor badges and PPE, etc.
- Coordinates meetings and organizes catering as needed.
- Schedules courier and mail services
- Arranges cab / car service for guests as needed
- Keeps supply areas organized and stocked by ordering supplies as needed
- Maintains safe and clean reception area by complying with company rules and procedures
- Ensures general knowledge of employee office assignments and locations
- Prepares and receives mail and deliveries
- Sorts daily incoming mail
- Schedules appointments and maintains calendar for meeting rooms
- Processes expense reports for Executives, Directors, and Project Managers
- Provides general administrative and clerical support such as filing, creating labels, etc.
- Backs up other front desk personnel as needed
- Be familiar with Company HSE policies and procedures
- Share knowledge & best practice across the company
- All other duties as assigned
Qualifications :
- 3-5 years of experience as receptionist or similar position
- Ability to demonstrate initiative and assertiveness
- Ability to plan and manage work in an efficient manner
- Ability to work well under stress and time pressures
- Ability to work independently or in a team environment
- Professional personal presentation
- Must be articulate and possess strong interpersonal and communications skills, both verbal and written
- Detail oriented and well organized
- Takes initiative and is reliable and flexible
- Positive attitude and warm demeanor
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