Receptionist

Allstate Insurance Agency - Frances Moncada
Saint Petersburg, FL, US
Full-time

Job Description

Job Description

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an Allstate independent contractor agent may be the career for you!

Responsibilities :

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day
  • Schedule appointments, identify customer needs, and market appropriate products and services.

Requirements :

  • Must have a Customer Service Representative 4-40 License, Property & Casualty General Lines License 2-20 or Personal Lines License 20-44
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Ability to work in a team environment
  • Ability to multi-task
  • Ability to effectively relate to a customer
  • Bilingual - Serbian preferred

As an Agent Team Member, you will receive...

  • Salary plus bonus / commissions
  • Paid time off (vacation and personal / sick days)
  • Valuable experience
  • Growth potential / Opportunity for advancement within my office
  • 30+ days ago
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