Job Description
Overview
We are looking for an exceptional Assistant Property Manager to join our team at our -unit Hammond Elderly apartment community!The Assistant Property Manager is responsible for assisting the Property Manager with ensuring the community generates a satisfactory cash flow, the property is maintained in accordance with Company standards, assures customer satisfaction, and manages the property in the absence of the Property Manager.
Responsibilities
The Assistant Property Manager must be able to perform the following tasks :
- Promptly answer telephone and e-mail inquiries with the goal of obtaining an appointment to show the community to the prospective resident.
- Greet prospective residents, demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.
- Close the sale with prospective resident and obtain a holding deposit and application for an apartment or waiting list.
- Promptly follow up with prospective residents whom have not yet leased to continue the sales process and secure the sale.
- Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
- Assist Property Manager with all marketing and sales activities including advertising promotions marketing surveys of competitors’ activities.
- Pursue and collect rent payments and accurately record remittance.
- Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
- Prepare, submit and maintain accurate records, reports and documents.
- Ensure confidentiality of all data in the resident files income, credit reports, assets, etc.).
- Provide information and reports in coordination with other departments as needed.
- Conduct all activities in accordance with HUD regulations and Fair Housing requirements.
- Process move in and move out documents.
Qualifications
- High school diploma or equivalent combination of education, training or experience.
- Property Management experience preferred.
- Must be detail oriented and organized.
- Must have and maintain a valid Driver’s License in the state of residence.
- Able to work a varied schedule including weekends.
- Must be able to communicate effectively verbally and in writing.
- Must be able to read and comprehend the English language.
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