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Area Coach

Pizza hut
Honolulu, HI
Full-time

Summary of Responsibilities

Prioritizes, directs and coordinates the activities of restaurants in His / Her Area, to continually strengthen the Concept's Brand position and maximize its sales and profitability.

Essential Accountabilities (Applies to All Restaurants in His / Her Area)

  • People (Most Important) :
  • Management Staffing / Development : Cover 100% of shifts with MIC's capable of executing Running

Great Shifts (RGS) disciplines

  • Crew staffing / Development : Cover 100% of the shifts with adequate staffing & Aces in all key positions
  • Succession Plan : Active plan for key positions (GM, AGM, SL, TT)
  • Employee Morale : Ensures fair & equal treatment of all employees, follows-up on VOC action plans,

provides good & timely performance evaluations and addresses all employee concerns with urgency

Management Training : Ensures the management teams are trained and share the responsibilities of :

recruiting new hires, training, coaching & evaluating employees.

  • Coaching : Raises the performance of employees through effective coaching skills
  • Compliance (Applies to All Restaurants in His / Her Area)
  • Government Laws : Ensures strict compliance with applicable laws
  • Company Policies : Ensures strict compliance with all company policies and addresses all violations with

urgency

  • Financials (Applies to All Restaurants in His / Her Area)
  • Inventory and Labor : Understands the KPI's of Inventory & Labor controls and capable of Controlling

them to expectations

  • Follow-Up : Follows up Daily on Sales, COS and COL variances
  • Problem Solving : Able to Troubleshot / Correct COS, COL, Ops variances
  • Management Training : Ensures the management teams are trained and share the responsibilities of :

ordering products, projections & scheduling, daily key cost awareness / reaction and PNL analysis.

  • Strives to drive year-over-year growth in Sales and Profit
  • Operations (Applies to All Restaurants in His / Her Area)
  • Understands the key disciplines of RGS
  • Delivers attentive, hospitable and quick customer service on 100% shifts
  • Delivers good Food Quality on 100% shifts
  • Provides a clean and sanitary environment for customers on 100% shifts
  • Consistently raises the bar in QSC standards
  • Assets (Applies to All Restaurants in His / Her Area)
  • Consistently maintains exterior / interior grounds & facilities in good shape
  • Corrects all asset deficiencies with urgency
  • Eliminates any potential for liability with urgency
  • Aware of expires of all restaurant leases in Area
  • Safety (Applies to All Restaurants in His / Her Area)
  • Creates an Area culture that makes safety Priority #1
  • Strictly enforces Safety Rules and Policies on 100% of the shifts
  • Responds to all Safety Concerns with a high degree of Urgency
  • Availability :
  • Open availability
  • Minimum 5 day, 50 hour work week
  • Available to work anywhere on assigned island(s)
  • Need vehicle to tour stores
  • 11-Point Schedule :
  • 3 defined shifts : Open-shift (8am - 6pm), Mid-shift (11am - 9pm) &

Closing-shift (10-hrs. ending at closing)

GMs will work : All Fridays, 2-Saturdays & 2-Closings per Period &

1-Sunday every other Period.

Each shift is assigned a point value from 1 - 4

Wed Thurs Fri Sat Sun Mon Tues

Open 1 1 2 2 2 1 1

Mid 2 3 4 3 3 2 2

Close 2 3 4 3 3 2 2

Other Functions

Performs other duties as assigned.

Requirements

Required Skills

  • Analytical : Able to analyze reports and correct deficient areas effectively
  • Problem Solving : Able to implement TOSIDPAR and achieve desired results
  • Organization & Planning : Able to organize priorities, develop & execute plans to achieve desired results
  • Coaching : Able to develop skills of employees to perform at a higher level
  • Team Building : Able to stabilize staffing, improve team skills, cover all shifts adequately and build bench

Additional Information

Working Conditions

Minimal hazards. General restaurant and office working conditions. Works 50-hour workweeks and / or as needed. Must be available to work any time and any day.

30+ days ago
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