Parts Coordinator II

Job Description

Fleet Services A Cox Automotive Company keeps your fleet moving! Headquartered in Indianapolis, Fleet Services by Cox Automotive has grown to become one of the largest fleet maintenance companies in the country.

Fleet Services is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers.

Fleet Services also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair.

We are supported by a 24 / 7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.

Fleet Services By Cox Automotive is currently hiring a Parts Coordinator II , they will be responsible for Data entry, professional phone & email communication with both internal and external customers. Duties and responsibilities

• Provide a high level of customer service, representing the company with a positive image.
• Ability to multitask.
• Answering phone calls, emails to address purchasing needs within the organization
• Data entry, entering pertinent information with accuracy and efficiency.
• Reach out to technicians and managers on repairs performed, parts used to obtain required information and verify invoices
• Gather necessary paperwork and upload into system for records
• Create and catalogue weekly and monthly department reports
• Handle, respond to, and direct incoming correspondence, calls, and tasks with vendors and company technicians in a timely manner
• Support ad-hoc projects related to Cox Automotive priorities and initiatives

Qualifications

High School Diploma / GED and 3 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree / certification beyond a HS diploma / GED in a related discipline and up to 1 year of experience;

or 5 years’ experience in a related field

• Proficient computer skills, including MS Excel and Word, and the ability to learn new systems quickly, (such as DFS IT Systems, including Web Wrench, MobileFrame, RO Writer)
• Common knowledge of the trucking industry; experience with fleet maintenance or other transportation experience in automotive / trucking preferred
• Demonstrated ability to multi-task and apply initiative and creativity on projects
• Positive attitude, good instincts, and self-motivation
• Excellent organizational skills and the ability to balance a variety of tasks
• Ability to act with a sense of urgency to fix immediate issues as well as document and address solutions for the long-term.
• Excellent verbal and written communication skills; Ability to effectively communicate at all levels of the organization

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position.

However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and / or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.

Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells or simply uses cars.

Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation / wellness days, and / or PTO).

For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer All qualified applicants / employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.