VP, Inside Sales

Who We Are

Join a team that puts its People First! As a member of First American’s family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents.

Since 1889, First American (NYSE : FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential.

Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years.

We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists.

First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

As a member of the First American family of companies, First American Home Warranty offers a wide range of home warranty products and services to homeowners.

Our organization continues to grow and seek new ways to provide better service, value and convenience to our more than 600,000 customers

Because our employees inspire and enable our success, we invest in theirs by actively supporting their careers and overall wellbeing.

First American's People First philosophy has created an award-winning culture, with our company being named as a Fortune 100 Best Companies to Work For, for five consecutive years.

We are looking for an accomplished VP of Inside Sales to join our Executive Leadership Team to help drive First American into its next state of growth.

This position will understand the home warranty business model and design and execute plans to improve sales outcomes and team performance for both on-site and remote sales agents

What You'll Do :

• Lead and inspire the sales organization, both on-site and remote, to achieve monthly, quarterly, and annual revenue growth targets by establishing sales goals and holding the team accountable to meeting and exceeding targets
• Develop sales managers to excel in coaching, performance management, providing relevant feedback, forecasting, and implementing a daily KPI cadence
• Innovate and implement sales strategies that drive revenue growth
• Engage and collaborate with cross-functional teams on strategy, planning and implementation of programs and initiatives that impact Inside Sales
• Collaborate with Marketing and Product teams on new products, sales promotion, pricing, new and existing markets and advertising to drive sales growth
• Partner closely with Marketing on the development of high quality sales leads
• Collaborate with Human Resources to recruit an effective sales team
• Apply strong analytic acumen to develop and use a variety of metrics to evalutate performance, identify opportunities and drive success
• Produce reviews of sales performance for executive management to assess progress, drive strategic and operational changes and plan for resource investment
• Provide Finance with quarterly sales revenue forecasts
• Conduct effective resource planning to maximize the productivity of team members and technology, while sizing the organization appropriately to meet current and future sales targets

What You'll Bring :

• 10+ years of executive leadership experience within Inside Sales, for a large, world-class corporation
• Bachelor’s degree or equivalent combination of education and experience; advanced degree preferred
• Demonstrated experience in executing strategic plans
• Previous success building a high-performing sales organization resulting in significant revenue growth
• Must be a collaborative leader; able to create and foster a highly energized sales and metrics-driven culture that enables and delivers strong performance
• Ability to learn needs of both on-site and remote employees while driving team performance, monitoring results, and appropriately allocating resources
• Experience with and knowledge of functional sales tools and infrastructure
• Previous experience effectively managing Inside Sales processes, procedures and metrics; overseeing KPI adherence, sales planning and operational activities
• Excellent verbal and written communication skills
• Excellent presentation and facilitation skills

Salary Range : $127,000 - 312,000

$127,000 - 312,000

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success.

We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work.

First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO / paid sick leave and other great benefits like an employee stock purchase plan.