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Duty Manager-Customer Service

Unifi Aviation, LLC
Atlanta, GA, US
Full-time

Responsibilities

  • Oversees and coordinates team activities related to the operation.
  • Monitors and enforces safe and compliant working environment in accordance with TSA, DOT, USPS and OSHA regulations and all applicable laws.
  • Coaches, counsels, and mentor's employees and enforces Company policies and procedures, including issuing disciplinary action as required.
  • Promotes and adheres to Unifi policy concerning Safety, Anti-Harassment, and Equal Employment Opportunity.
  • Assists in recruiting, administrative, payroll, employee scheduling, and general administrative duties.
  • Monitors staffing and overtime use and operational and financial performance of assigned shift / station.
  • Promotes team-building initiatives and performs coaching / mentoring activities to develop and motivate team members.
  • Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.

Basic Qualifications

Pre-requisites :

  • Must be a local (in-state) resident.
  • Valid In-State Drivers License.
  • Ability to pass a pre-employment drug screen.
  • Ability to pass up to a 10-year background check.
  • Must be at least 18 years of age.
  • Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
  • Must complete ramp and SIDA training to obtain airport authority identification security.
  • Supervisory experience required.

Experience :

Four+ years of relevant experience. Must be open-minded and ready to work as part of a detail-oriented team.

Preferred Qualifications

Education :

High School diploma or GED.

Experience :

  • Six+ years of relevant experience.
  • Relevant supervisory experience.
  • Knowledge, Skills & Abilities :
  • Able to communicate information and instructions verbally and / or via radio equipment.
  • Able to communicate effectively in a professional manner.
  • Strong leadership qualities and ability to create a passionate and efficient workforce.
  • Able to effectively resolve employee conflicts.
  • Ability to apply creative solutions that have a positive impact on results.

Benefits :

  • Flight Benefits - exclusive travel privileges for yourself and your family.
  • Competitive pay with daily access to earned wages.
  • Paid holidays and Paid time off.
  • Comprehensive Medical, Dental, and Vision Insurance.
  • 401k with 3% company match contribution when you contribute 9% to your retirement plan after 30 days for full-time employees.
  • Exclusive Discounts and Additional Wellness programs

Unifi Aviation LLC. is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

6 hours ago
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