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Managed Service Support Specialist

VirtualVocations
Marietta, Georgia, United States
Full-time

A company is looking for a Support Analyst to ensure proper computer operation for end users.Key ResponsibilitiesField and document incoming help requests from end users via telephone and emailPerform hands-on fixes at the desktop level, including software installations and hardware configurationsMaintain an inventory of equipment and create documentation for client systems and environmentsRequired Qualifications, Training, and EducationDegree in computer science or equivalent work experienceExperience with desktop and server operating systems, particularly Microsoft technologiesExperience configuring and troubleshooting networking appliances and devicesWorking knowledge of diagnostic utilitiesAbility to conduct research into a wide range of computing issues

5 days ago
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