Join our dynamic team as an Account Executive at Lasting Impressions Event Group, a rapidly growing Ohio-based full-service event rental company! We have an exciting opportunity in Cleveland for an energetic, charismatic, and confident professional who is passionate about the event and hospitality industries.
If you are motivated, share our core values, and have a deep passion for creating memorable events, we want you on our team!
As an Account Executive, you will have the chance to develop consistent growth with existing clients, as well as engage new and underperforming clients.
Your responsibilities will include becoming an expert on our products and services, meeting with clients in our showroom and on-site at event locations, and providing exceptional service as you assist clients in planning their special events, from graduation parties to weddings, fundraisers to corporate galas.
While a college degree or event industry experience is a plus, it is not required we believe in the potential of candidates with the right attitude and drive!
Key Responsibilities :
- Utilize our proven sales playbook to present our products and services to current and prospective clients.
- Engage with clients in the showroom, answering questions, creating quotes, and offering event design assistance.
- Convert quotes into reservations by effectively closing sales and providing thorough explanations of delivery / pickup options and payment methods.
- Research prospective clients through web searches, social media, and industry sources.
- Conduct post-event follow-ups to gather feedback, identify areas of improvement, and uncover future opportunities.
- Assist in resolving client complaints promptly and professionally.
- Attend weekly sales meetings, both in-person and via Zoom.
- Stay up to date on industry trends and maintain knowledge of our rental inventory.
- Consult with clients to understand their event details and rental needs.
- Enter client orders accurately, ensuring production schedules / timelines are clear, and promptly address any revisions or additions.
- Frequently travel to local offsite locations when necessary to meet with clients.
- Problem-solve and troubleshoot rental inventory issues as they arise.
- Collaborate with sales, inventory, and operations teams to ensure successful execution of events by providing necessary information.
- Educate clients about all available rental items and cross-sell other products.
- Attend product showcases, educational events, and industry networking events to build relationships and promote our services.
Requirements :
- Exceptional customer service skills, with strong verbal and written communication abilities.
- Interest in the event and hospitality industries.
- Proficiency with computer applications such as Gmail, Microsoft Word, and Excel.
When submitting your application, please include your salary requirements to be considered.
This is a full-time, salaried position with a base salary of $40,000 plus additional commissions. You will enjoy Monday-Friday 9am-5 : 30pm working hours, with monthly after-hours industry events (providing the opportunity to be part of events while still having most evenings and weekends free).
We also offer paid time off, health, dental, and vision benefits, as well as a 401K plan.
About Us :
With over 70 years of experience, Lasting Impressions Event Group is the largest full-service event rental company in Ohio.
We pride ourselves on offering the most diverse selection of products and services, helping clients create unique and memorable experiences for their event guests.
Our core values of professionalism, client-focus, creativity, adaptability, positive outlook, and inclusiveness guide us in providing the best experiences, services, and inventory selections to our customers.
When you join our team, you'll collaborate with dedicated professionals in an environment that values efficiency, safety, and attention to detail for overall customer satisfaction.
Ready to join us in making lasting impressions? Apply now and be part of an exciting journey in the event industry!
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