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Field Service Technician

Topcon
St. Louis, MO
Full-time

Responsibilities

  • Install, train, and service Topcon Machine Control systems on heavy equipment including Dozers, Motor Graders, Excavators, Skid Steers, Compactors, Pavers, and Curb Machines.
  • Troubleshoot complex issues to improve machine performance or complete repairs.
  • Research and identify solutions to software and hardware issues.
  • Perform Pre and Post Sale Technical Support assistance for customers and the sales team via phone, email, and remote desktop.

Qualifications

  • Mechanical, hydraulic, electronic, and technical aptitude required.
  • Hydraulics and Electronics aptitude. Troubleshooting electro-mechanical systems will be required.
  • Customer Service and Support skills.
  • Strong knowledge of computers.
  • Physically capable of climbing onto large equipment and lifting to 75 pounds.
  • Work will be outside in the elements (rain, cold, heat)
  • Willingness to travel 80%. Travel requirements fluctuate depending on business requirements and are subject to change.
  • Valid Driver’s License with a clean driving record

Education & Experience

  • AS or equivalent field experience working on heavy equipment is required.
  • Operation of heavy construction equipment.
  • Mechanical, hydraulic, and technical troubleshooting.
  • Machine Control installation experience is preferred.
  • 30+ days ago
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