Our Newest Opportunity :
Essential Duties and Responsibilities (include but are not limited to) :
- Primarily responsible for coordinating and implementing new clients.
- Serves as the main point of contact for clients during the implementation phase.
- Consults with the client and gathers information to properly set up system software to optimize their experience.
- Coordinates with Training Manager during the implementation process to train clients on the software to its fullest capabilities.
- Oversees and coordinates with the Payroll Implementation Specialist the first two client payrolls to ensure a successful implementation of the components gathered.
Additional payrolls oversight may be needed depending upon complexity of client setup.
- Oversees Implementations of existing clients who choose to add new software services during their client life cycle. Also coordinates training on these new products with the Training Manager.
- Oversees quality control process of system setup with clients in Implementation.
- Other duties as appropriate to the objectives of the role and goals of Resourcing Edge.
Qualifications, Skills and Requirements :
- Project Management Experience preferred.
- Knowledge and experience implementing and troubleshooting ERP and HCM systems.
- Knowledge of ERP and HCM software systems and ability to quickly learn new software.
- Strong communication skills, including verbal and written communication.
- Self-motivated and able to function well in a team environment.
- Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form.
- General knowledge of payroll and HR related applications.
Education, Training and Experience :
- Certified Payroll Professional or Fundamentals of Payroll Certification a plus, but not required.
- Proficiency with Windows and Excel
- Capable of navigating multiple types of client interactions appropriately and possesses strong client relationship building skills.
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