A company is looking for a MyChart Customer Support Representative to assist patients with their MyChart accounts.Key ResponsibilitiesServe as the first point of contact for customers via phone, chat, and ticketing systemsAssist patients with account activation, password resets, and navigating the MyChart PortalUtilize knowledge base resources to troubleshoot and resolve customer inquiriesRequired Qualifications, Training, and EducationPrevious experience with EHR systems preferredExperience in a healthcare setting as a medical assistant or central scheduler preferredStrong PC skills with relevant troubleshooting examplesHigh School diploma or GED requiredAvailability for any shift, including overnights and weekends
Senior Customer Support Representative
A company is looking for a Senior Customer Support Representative to provide consultative text and payment support to customers. ...
Customer Support Representative, L2
As a member of the Managed Operations Center, the Customer Support Representative, Level 2, will leverage entry-level technical support knowledge to provide superior customer service to managed services clients and basic troubleshooting/ticket resolution within a 24/7/365 helpdesk environment, worki...
Customer Support Representative
Job Title: Customer Support Representative. The ability to have difficult conversations with customers. The ability to ask clear and precise questions of the customer to ascertain the exact details of the problem. ...
Customer Support Representative
We are looking for a Customer Support Representative who is passionate about gaming and content creation, with several years of customer service experience. Experience in technical support roles with a focus on customer service. Manage communication through various channels, including email, messagi...
Part Time Billing Customer Support Representative
Part Time Billing Customer Support Representative - San Diego, CA. We're looking for highly motivated and enthusiastic individuals in our San Diego, CA office to join our Auto Service team! As a Billing Customer Support Representative, you will receive telephone calls from current policyholders rega...
Customer Support Representative - Entry Level
Our Entry Level Customer Support Representative: Identify customer needs to exceed their satisfaction Provide accurate, valid, and complete information by using given tools Build sustainable relationships and trust with new customers through open and interactive communication Advice customers ...
Part Time Billing Customer Support Representative
Part Time Billing Customer Support Representative - San Diego, CA. We're looking for highly motivated and enthusiastic individuals in our San Diego, CA office to join our Auto Service team! As a Billing Customer Support Representative, you will receive telephone calls from current policyholders rega...
Customer Service And Sales Support Representative
Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose ...
Entry Level Customer Support Representative
We are currently seeking a highly motivated customer-focused individual to join our team as a Entry Level Customer Support Representative. This role is a unique blend of cultivating new business opportunities, customer acquisitions and providing exceptional support to valued customers. Entry Level C...
Customer Support Representative - Phones and emails
The Customer Support Specialist will report to the Customer Support Manager and will have important customer facing responsibilities. Provide customer support via email and phone utilizing our Customer Support Portal (Freshdesk). This is a unique opportunity for a customer support professional to jo...