Customer Service Specialist
Job Description -
2 years (Required)
BASIC FUNCTION : Position is responsible for providing day-to-day technical assistance and support
related to operations of computer hardware, software, and network issues with high degree of customer
satisfaction, technical knowledge and timeliness either by resolving the issue or by delegating and
coordinating efforts of other Information Technology staff in support of 24 / 7 operations.
Provides first response to moderately complex technical support to customers through a variety of
support channels, such as but not limited to telephone and email. Records inquiries, repair and service
requests, resolves or directs request to appropriate technical area, tracks status and follows up to ensure
client satisfaction. Escalates to or consults with senior staff when solution is unclear.
FHA Customer Service Specialist
A company is looking for an FHA Customer Service Specialist. ...
Store Customer Service Specialist
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right so Customer Service Specialist, Customer Service, Specialist, Store. ...
Retail Customer Service Specialist (temp/pt/ft)
Ready to take your passion for sports to the next level? As a Retail Customer Service Specialist you will: Greet everyone (teammates and customers) and proactively approach customers to understand their needs and support their shopping experience; Serve as primary customer service provider at the fr...
Technical Specialist - Customer Service Representative
Update and maintain customer computer database and manual recordkeeping systems for customer accounts. Quote aftermarket parts and services to customers using the company's tools, policies and procedures. With a passion for precision and partnership, Celeros Flow Technology (Celeros FT) continues th...
Customer Service Specialist (categorization)
The Customer Service Representative will be part of our Americas Shared Services Center in Costa Rica, providing services & support to our customers within Americas region. The successful candidate for this position will work with a wide and diverse set of people and resources to define and manage s...
Bilingual Customer Service Specialist (Spanish)
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and r...
Customer Service Specialist
Inform customers/patients about services available, and assess their needs. Gathering information, performing research and resolving customer inquiries. ...
Customer Service Specialist
Answer questions about products and services, retail stores, general service line information and other information as necessary based on customer call needs. Communicate with Customer Service and Management on an on-going basis regarding any noticed trends with insurance companies. Excellent custom...
Customer Service Rep - Multi-Department Specialist
The Resource Pool Specialist is highly skilled and is expected to understand the day-to-day customer service roles within the company acting as an in-house staffing agency. A record of providing outstanding customer service (1+ years preferred). AIG Travel Guard is an industry leader providing insur...
Customer Service Specialist
Provides first response to moderately complex technical support to customers through a variety of. Records inquiries, repair and service. ...