Personal Lines Account Manager / Customer Service Representative
Tampa, FL
TempExperts is hiring a Personal Lines Account Manager / Customer Service Representative for a Direct Hire Opportunity in Tampa, FL !
Active Florida 220 License or 440 license accepted.
Essential Duties and Responsibilities :
- Work directly with Account Managers, Producers, and Insurance Company representatives to service existing customers for auto and home endorsements.
- Administer / Issue Certificates of Insurance, Evidence of Property Insurance, and Auto Insurance ID Cards.
- Work directly with Clients to answer incoming calls / questions on coverage and billings, make payments on existing policies and make policy changes.
- Assist in gathering information required for underwriting / marketing and accounting, and with online quoting. Education and / or Experience :
- A High School Diploma or the recognized equivalent is required.
- A minimum of 1 years’ experience in the Personal Lines insurance industry or a similar role is required.
- State of Florida 2-20 or 4-40 Insurance License required
- Knowledge with standard and E&S markets Technology Skills :
- Possess strong administrative and computing skills, including Microsoft Office (Word, Excel, and Outlook).
- AMS360 Agency Management experience preferred but not required.
- Fluent with Applied EPIC software is preferred. Other Qualifications :
- Able to work independently and enjoy a high degree of interaction with team members.
- Be self-motivated and driven, demonstrate effective written and verbal communication, including the ability to actively listen, problem solve with minimal assistance.
- Attention to detail and commitment to an elevated level of accuracy with the ability to multitask, prioritize, work independently, and use discretion surrounding sensitive information.
- Ability to maintain a professional demeanor and positive attitude. TempExperts is an Equal Opportunity Employer.
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