Customer Service Representative

Pridestaff - Modesto, CA
Modesto, CA, US
Full-time

Job Description

Job Description

We are excited to share a new opportunity! PrideStaff, a nationally recognized staffing company, has been given an opportunity to assist a bonafide top employer in this market! Are you working, but looking to explore?

Are you needing a new career opportunity? Give us a call at 209-577-3663 and / or apply directly to this posting for immediate consideration!

Responsibilities :

Learn and be proficient in duties pertaining to the CSR position including but not restricted to the following :

Duties :

  • Have basic knowledge of customers and their requirements
  • Accept and process orders in a professional and timely manner
  • Respond to customer inquiries in a professional and timely manner
  • Order entry, when required
  • Verify order entry and correct when needed
  • Phone skills
  • Proficient email correspondence
  • Identify a customer’s situation and applying the proper response or getting assistance
  • Help resolve complaints and refers grievances to the designated department for investigation
  • Other duties as assigned

Areas of focus :

  • Attendance is crucial
  • Knowledge of shipping / recieving processes
  • Be able to use share file information and apply as needed
  • Work with team members in a professional manner
  • Have a good attitude

Company Description

PrideStaff is a national staffing company that has been helping job seekers find meaningful and fulfilling work in their desired field since 1978.

With branches across the U.S., our locally-owned and operated offices are plugged into the community. Our recruiters are dedicated to getting to know you and advocating on your behalf with leading employers.

Company Description

PrideStaff is a national staffing company that has been helping job seekers find meaningful and fulfilling work in their desired field since 1978.

With branches across the U.S., our locally-owned and operated offices are plugged into the community. Our recruiters are dedicated to getting to know you and advocating on your behalf with leading employers.

30+ days ago
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