Customer Service Representative, PRS
JOB DESCRIPTION Job Responsibilities :
- Provide superior customer service and quality technical content via incoming telephone calls in a fast-paced, automated, high-volume contact center environment + On average, our representatives are responsible for 40-50 calls per day
- Phone quoting, issuance of new business, endorsements, and renewal policies of personal lines insurance coverage + Responsible for cross selling coverage to round out accounts
- Assume ownership and timeliness in handling agent requests in an efficient, accurate and professional manner + Ability to navigate multiple systems and applications to research, analyze and resolve agent requests & inquiries
- Analyze information to make appropriate decisions and solve problems, while maintaining a positive phone experience
- Ability to learn the basic concepts of personal lines insurance principles and Chubb products (home, auto, valuable articles / collectibles, flood, etc.)
- Work collaboratively with team members, and business partners to provide a quality experience for our agents
- Ability to work 40 hours a week on scheduled shift between the hour 8am-8pm EST; work overtime as needed
- Complete additional tasks and other projects / duties as assigned QUALIFICATIONS Qualifications : ABOUT US Chubb is a world leader in insurance.
With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees.
Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
Customer Service Representative
Helps in the unloading of merchandise from delivery trucks, organizes merchandise Customer Service Representative, Customer Service, Representative, Customer Engagement, Retail. Provides customer engagement in positive and approachable manner. Assists in maintaining a clean, well-stocked store for c...
Ft Pet Customer Service Representative - Work From Home
Competitive pay - As a Pet Customer Service Rep you'll: Answer phones and respond to emails daily; Help customers place orders, edit existing orders, and set up autoships; Ensure customer satisfaction by facilitating and processing returns; Respond to comments and customer queries promptly; Interact...
Customer Service Representative
We are currently looking for service-minded individuals with good communication skills to fill several sales & customer service representative positions in your area. The company provides its clients with value and unbeatable customer service with complete transparency and integrity. Customer servic...
Customer Service Representative
Actively take advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products and services meet needs of customer. Explores customer needs and cross-sells services that are in the best interest of the customer. Arrange daily...
Customer Service representative /cashier
We are looking for Customer Service Representative to maintain excellent customer relations during the reception and delivery of the vehicles being repaired as well as assist in various functions of our business throughout the day. As a Midas Customer Service Representative you will be a vital part ...
Spanish Bilingual Customer Service Representative - Work from Home
Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services. In this role you will take your exemplary customer service skills, patience, understanding and compassion to answer inbound phone calls fo...
Customer Service Representative
Customer Service Representatives . Provide superior customer service and quality technical content via incoming telephone calls in a fast-paced, automated, high-volume contact center environment On average, our representatives are responsible for. Previous experience in a high-volume contact center ...
Customer Service Representative, PT Overnights
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Customer Service Representative (Bilingual: Spanish and English) Remote
Customer Service Representative. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Customer Service Representative. Customer Service Representative. ...
Customer Service Representative, FT Overnights
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...