Banquet Server

Job Description

Job Description

Principle Responsibilities / Position Purpose : To deliver and serve food and / or beverage items in a friendly, courteous and timely manner resulting in guest satisfaction.

EXAMPLE OF DUTIES :

Average Percent of Time

ESSENTIAL FUNCTIONS

20 %

Set banquet tables to meet the function specifications.

55 %

Carry trays up to 50 lbs. Serves food, beverage and condiments / accompaniments to banquet and function clientele in a friendly and courteous manner to ensure guest satisfaction.

Delivers dirty china, silver and glassware to kitchen stewards area.

10 %

Quietly removes china, glassware and silverware from tables at the end of the meal

period.

10 %

Set / display food and beverages on buffet tables for delivery to function guests requiring buffet service. Requires pushing large wheeled tables to and from the function room area.

Serves guests and clears tables. Delivers dirty china, silver and glassware to kitchen stewards area.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Attend mandatory meetings.
• Perform all assigned sidework such as replenishing condiments and restocking sidestands.
• Abide by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages.
• Perform general cleaning tasks to adhere to health and safety standards.
• Keep work area clean and organized.
• Complete other duties as assigned by supervisor.

PHYSICAL REQUIREMENTS :

Frequency Key : Never 0 hours; Rare up to 1 hour; Occasional 1-3 hours; Frequent 3-6 Hours; Constant 6-8 hours

Physical Activity

Frequency

Sitting

Occasional

Walking

Constant

Climbing stairs

Occasional

Crouching / Bending / Stooping

Frequent

Reaching

Constant

Grasping

Constant

Pushing / Pulling

Frequent

Near Vision

Constant

Far Vision

Constant

Hearing

Frequent

Talking

Frequent

Smell

Frequent

Taste

Occasional

Lifting / Carrying(# lbs)

Frequent up to 30 lbs.

Travel

Never

SAFETY REQUIREMENTS

OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety :

None Team members will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

ORGANIZATIONAL RELATIONSHIPS

Positions directly reporting to this position (titles) :

None

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.

Knowledge of the appropriate table settings, service ware and menu items. Some wine knowledge.

Ability to read, speak and write the English language in order to communicate with guests.

Ability to remember, recite and promote the variety of menu items.

Ability to transport up to 30 lbs. on a continuous basis.

Ability to operate beverage and toast equipment.

QUALIFICATION STANDARDS

EDUCATION

High School graduate or equivalent preferred.

EXPERIENCE

Previous banquet experience required.

LICENSES OR CERTIFICATES

Food Service Sanitation certification. BASSETT certification

GROOMING

All team members must maintain a neat, clean and well-groomed appearance (specific standards available).

NOTICE :

The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

Upon employment, all employees are required to fully comply with Hyde Park Hospitality and Hilton rules and regulations for the safe and efficient operation of hotel facilities.

Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

I HAVE READ AND UNDERSTAND THE POSITION DESCRIPTION INFORMATION AND HEREBY STATE THAT I CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT REASONABLE ACCOMMODATION.