Search jobs > Grand Rapids, MI > Temporary > Knowledge management

Sr. Tech Writer / Knowledge Management

Maximus
Grand Rapids, MI, US
$145K a year
Full-time

Description & Requirements As a Sr.

Technical Writer and Knowledge Management Specialist supporting VES, you will be responsible for creating, managing, and maintaining technical documentation and knowledge assets critical to the organization's success.

You will work closely with cross-functional teams, including engineers, product managers, and customer support, to gather and synthesize complex technical information into clear, concise, and user-friendly documentation.

This role will focus on creating operational guides, system documentation, and best practices, ensuring all content aligns with business goals and industry standards Essential Duties and Responsibilities : - Assist Knowledge Manager(s) in leading, directing and reviewing technical activities associated with delivering and managing knowledge systems and tools, including knowledge repositories, company intranet and library resources.

  • Act as liaison between the Knowledge Management team and Maximus business units. - Interface with stakeholders to identify, analyze and research business needs and user requirements.
  • Collaborate with project managers and project leads. - Create documentation including business requirements, user stories, acceptance criteria, feature descriptions, user guides, process flows, wireframes and presentations.
  • Participate in development of knowledge tools and approaches; contribute to scoping and planning, designing, testing and delivery.

techjobs Minimum Requirements - Bachelor's degree in related field. - 5-7 years of relevant professional experience required.

EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.

We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.

We're proud of our connections to organizations dedicated to serving veterans and their families.

If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.

A committed and diverse workforce is our most important resource.

Maximus is an Affirmative Action / Equal Opportunity Employer.

Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.

Annual salary is just one component of Maximus's total compensation package.

Other rewards may include short- and long-term incentives as well as program-specific awards.

Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.

Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.

An applicant's salary history will not be used in determining compensation.

Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Annual Base Pay Minimum for this Position $ 100,000.

00 Annual Base Pay Maximum for this Position $ 145,000.00 *

1 day ago
Related jobs
Maximus
Grand Rapids, Michigan

Technical Writer and Knowledge Management Specialist supporting VES, you will be responsible for creating, managing, and maintaining technical documentation and knowledge assets critical to the organization's success. This role will focus on creating operational guides, system documentation, and bes...

Promoted
smartdept. inc.
Ada Township, Michigan

Aware of the implications of applying new/differing technology to the current business or clinical environment, utilizes research and analysis, along with an understanding of relevant business or clinical systems and industry requirements, to define medium-to large sized systems scopes and objective...

Promoted
TSG - The Sheridan Group
Grand Rapids, Michigan

The Assistant Account Manager works under the direction of the Account Manager or Senior Account Manager to serve and interact with customers, prepare orders for production, and perform other clerical support. ...

Promoted
Anywhere Real Estate
MI, United States
Remote

Financial Analyst Business Partner to join their team! In this role, you will be responsible for providing financial reporting and analysis support for Anywhere Integrated Services, a business comprised of Title and Escrow operating companies plus several joint ventures in various other business lin...

Promoted
Help at Home
MI, United States
Remote

Competitive Pay - As an Administrative Assistant you'll: Coordinate and manage the calendars of five operations leaders, scheduling meetings, appointments, and travel arrangements to ensure efficient time management; Track and process expense reports, ensuring timely and accurate submissions in acco...

Promoted
Spectrum Health System
Grand Rapids, Michigan

The discipline of standard wor Designer, Instruction, Design, Senior, Health, Healthcare, Business Services, Development. ...

Promoted
The VA Group
Grand Rapids, Michigan
Remote

Both PT & FT Available / Competitive Pay / Sign-on Bonus - As an Administrative Assistant you'll: File and organize documents; Manage calendars; Make travel arrangements and book accommodations; Respond to emails and phone calls; Schedule meetings; Manage a contact list; Prepare customer spreadshee...

Promoted
Hillsdale College
MI, United States

Clearly communicate the status of projects through reporting and presentations with the project team, project management team, and senior leadership. The Continuous Improvement team at Hillsdale College is looking for a professional to serve in a Project Manager (Open Rank) role. Lead customers from...

Promoted
Skylight Inc.
MI, United States
Remote

Up to $55K per year / Medical, dental & vision / 401k match / PTO - As an Administrative Assistant you'll: Provide daily administrative support to the COO and the rest of the executive leadership team in order to support key business and operational functions; Organize and schedule meetings, intervi...

Promoted
Steelcase
Grand Rapids, Michigan

This category is committed to evolving our portfolio with new research-based products while maintaining relevance of existing products through continued investment. Develop and implement tactics which continue the launch of new products and maintain focus on legacy products. Provide marketing leader...