Job Description
Job Description
Overview :
As a Chick-fil-A Team Member, you will play a crucial role in delivering exceptional customer service and maintaining the high standards of quality and cleanliness that Chick-fil-A is known for.
You will be responsible for performing various tasks in the front-of-house and back-of-house operations, ensuring that every guest has a positive dining experience.
Key Responsibilities :
Customer Service :
- Greet customers with a warm and friendly attitude.
- Take and process customer orders accurately and efficiently.
- Address customer inquiries and resolve any issues or complaints with professionalism.
- Maintain a positive and enthusiastic demeanor while interacting with guests.
Food Preparation :
- Prepare food items according to Chick-fil-A’s recipes and standards.
- Assemble and package food orders for dine-in, drive-thru, or delivery.
- Ensure all food products are handled and stored properly to maintain quality and safety.
Cleanliness and Maintenance :
- Keep work areas, dining areas, and restrooms clean and organized.
- Follow proper sanitation and safety procedures in food handling and preparation.
- Perform routine cleaning tasks, including washing dishes and utensils, and disposing of waste.
Team Collaboration :
- Work collaboratively with team members to ensure smooth and efficient operations.
- Communicate effectively with colleagues and supervisors to address any operational needs or concerns.
- Assist in training new team members as needed.
Qualifications :
- Customer Service Skills : Excellent interpersonal and communication skills with a focus on customer satisfaction.
- Attention to Detail : Ability to follow recipes and procedures accurately while maintaining high standards of quality.
- Teamwork : Willingness to work as part of a team and support colleagues.
- Flexibility : Availability to work various shifts, including evenings, weekends, and holidays.
Preferred Qualifications :
- Previous experience in a customer service or food service role is a plus but not required.
- Basic knowledge of food safety and sanitation practices.
Benefits :
- Competitive pay
- Opportunities for advancement
- Flexible scheduling
- Free meals at work
- Closed Sundays
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