Job Description
ARE YOU CUSTOMER OBSESSED?
- You are responsible for executing best in class sales and service strategies.
- Team Leads reinforce exceptional customer service behaviors delivered by the store team through accountability, reinforcement, recognition, and praise.
- Teams Leads provide value to our guest by delivering a customer friendly in-store and curbside shopping experience
- You will leverage technology to enhance the customer service experience for our internal and external customers.
- You will cultivate an "It can be done" attitude with your team when it comes to overcoming obstacles and bringing joy to our customers.
- Team Leads are responsible for helping deliver on sales, profit, and service targets, as well as delivering on all key Omni strategies and metrics
WHAT DO YOU BRING TO THE PARTY?
- Do you possess prior retail management experience?
- Can you lead a team in a dynamic and fast-paced environment?
- Are you obsessed with ensuring that your customers are beyond satisfied?
- Are you adaptable and able to manage change daily through your team?
- Do you possess strong communication skills and the ability to build relationships with your staff and customers?
RESULTS MATTER!
- Team Leads will master all OMNI channel service platforms, including in-store pickup, delivery, curbside pickup, and others.
- You will manage and plan the daily and weekly workload to deliver on store sales goals and customer engagement.
- You will assist the Store Team Leader with team onboarding and learning.
- You will continuously direct and coach store team members.
- You will support the Store Team Leader in holding associates accountable to expectations.
- Team Leads are expected to work a schedule that aligns to customer and business needs (this includes early morning, evening, overnight shifts, and weekends).
- Team leads are responsible for creating an environment that promotes associate engagement and retention.
- As part of the Leader on Duty (LOD) team, you are responsible for other various processes and procedures to ensure an efficiently operating store.
Expected Salary Range : $xx,xxx - $xx,xxx
The salary range offered for this position is a good faith description of the expected salary range this role will pay. PCHI reserves the right to pay more or less than the stated range based on a variety of factors such as experience, geography, etc.
Team Lead-South Miami, FL
Team Leads reinforce exceptional customer service behaviors delivered by the store team through accountability, reinforcement, recognition, and praise. You will assist the Store Team Leader with team onboarding and learning. Teams Leads provide value to our guest by delivering a customer friendly in...
Wealth Management - Latin America Private Bank - ED, Banker - LatAm North Team - Miami, FL
You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level. You will be part of a local team and supported by an institutional platform that has the resources, specialists and inte...
Team Lead - Messi Pop Up, 6560, Miami Beach, FL
Team Lead - Messi Pop Up, 6560, Miami Beach, FL. True to this spirit, we believe in assembling talented teams from far and wide and unite by a common goal: to be the best sports company in the world. You thrive on building relationships and working with your team. Availability must be flexible and i...
Account Manager - State Farm Agent Team Member
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Manager - State Farm Agent Team Member. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will re...
Wealth Management - Latin America Private Bank - ED, Banker - LatAm North Team - Miami, FL
You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level. You will be part of a local team and supported by an institutional platform that has the resources, specialists and inte...
Receptionist - State Farm Agent Team Member
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive. Ability to work in a team environment. ...
RN Per Diem Long Term Care in Hialeah Gardens, FL
Paid weekly through Express Pros, Miami-Dade South FL. Healthcare Jobs in Miami-Dade (South), FL (expresspros. RN's Needed in Miami, FL!. We currently service East Florida with positions ranging from those in Long term care facilities, Acute Care, and Primary Care clinics. ...
Operations Supervisor - Miami, FL - Fri - Sun 6 AM 630 PM 3rd Shift
Determines work procedures, prepares work schedules, and expedites workflow. Flexible Work Schedules (when possible). Performance Team is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. ...
Wells Fargo - Personal Banker Dade South & Monroe District, Miami, Fl (Remote - hybrid)
Kendall Town Center Branch: 16301 Southwest 88th Street, Miami, FL 33196. Tamiami Airport Branch: 13500 SW 120th Street, Miami, FL 33186. Kendale Lakes Branch: 13700 N Kendall Dr, Miami, FL 33186. Cutler Bay Branch: 17401 SW 97th Ave, Miami, FL 33157. ...
Wealth Management - Latin America Private Bank - Investment Specialist - Associate - LatAm North Team - Miami, FL
You will have the opportunity to work with a team of talented colleagues from various markets, businesses, and functions, providing you with the chance to elevate your career to the next level. Ability to work both independently and as a team player . ...