Customer Care Associate

VirtualVocations
Lincolnwood, Illinois, United States
Full-time
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A company is looking for a Customer Care Associate to provide exceptional support to its customers.Key Responsibilities : Respond to customer inquiries via email, live chat, and phone callsCollaborate with the customer care team to identify and escalate bugsGather and relay customer feedback to internal teamsQualifications : 2+ years of experience in a customer-facing roleFamiliarity with Hubspot or other CRMs is a plusAbility to learn and apply product knowledge effectivelyDemonstrated desire to help people

1 day ago
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