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Client Success Manager

VirtualVocations
Chicago, Illinois, United States
Full-time

A company is looking for a Client Success Manager to ensure client satisfaction and engagement with their services.Key ResponsibilitiesManage relationships with 25 to 40 enterprise accounts to maintain client satisfaction and engagementCollaborate with cross-functional teams to support client objectives and achieve annual recurring revenue (ARR)Assess client engagement levels and facilitate resolution of high-priority client concernsRequired QualificationsAt least three (3) years of related work experienceKnowledge of Salesforce client relationship management (CRM) softwareFamiliarity with software as a service (SaaS) industry concepts and practicesAbility to form and sustain interpersonal relationships with clients and partnersStrong data interpretation and storytelling skills

2 days ago
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