A company is looking for a Senior Production Support Analyst to provide high-level customer service and support for their product suite.
Key ResponsibilitiesAssist in intake, triage, and resolution of support ticketsProvide detailed Root Cause Analysis for data and application-related issuesCollaborate with Product and Engineering teams to advocate for resolution of production bugs and feature enhancementsRequired Qualifications3-5 years as a technical, data, or support analyst / engineer or relative experienceHigh proficiency in SQL and data analysisUnderstanding of Kanban / Scrum / Agile processesExperience with investigating API, application, data, and infrastructure-related errors and issuesExperience with AWS cloud infrastructure, Redshift, New Relic, and Postman is a plus
Production Support Analyst
A company is looking for a Production Support Analyst to provide customer service and technical support for their product suite. ...
Senior Support Analyst (Req. 29507)
Under the supervision of the Director of IT Support Services, the Senior Support Analyst maintains the law school technology equipment including desktops, laptops, printers, tablets, etc. Primarily responsible for providing high level technology systems and support services to the general law school...
Senior IT Support Analyst
A company is looking for an IT Support Analyst, Senior. ...
Senior IS Applications Analyst, Operations( Back-end & Automation Support)
Senior IS Applications Analyst, Operations( Back-end & Automation Support) is responsible for designing, developing, and implementing solutions using Azure database, Python, C Sharp and more. ERP and time-tracking systems that support over 122,000 employees. Contributes to the design of a service de...
Senior Production Support Specialist
A company is looking for a Senior Production Support Specialist to join their Fulfillment Production Support team. ...
Senior Analyst, IT Client Support
IT Client Support is responsible for providing Tier 2+ support for software and hardware devices (virtual or physical) related to desktops, laptops, warehouse technologies, and associated peripherals. This position supports Cardinal Health's Ontario, CA Medical Distribution facility and provides on-...
Financial Services Business Systems Analyst
We are seeking a highly skilled Financial Services Business Systems Analyst to join our dynamic team in the Los Angeles area. Minimum of 5 years of experience as a Business Systems Analyst in the financial services industry. Conduct thorough analysis of business and financial systems to identify opp...
Lead Data Analyst
The Subscriber Data Intelligence team is looking for a Lead Data Analyst who will help to measure, understand, and. Experience manipulating large data sets and interpreting data trends using a multitude of disparate data sources and tools. Strong experience in documenting the data requirements, data...
Principal Software Engineer with Test Equipment
Minimum of eight (8) years of professional engineering experience utilizing integrated development environments and debugging tools to troubleshoot software implementation and ensure integrity of the software products. The Test Equipment Engineering (TEE) team within the Specialty Engineering Direct...
IT Technical Support Specialist
Under general supervision from the Network System Administrator (NSA) and IT (Information Technology) Director, provide technical client support for the Department of Intercollegiate Athletics (DIA). Maintain and uphold security of all client computers, peripherals, and mobile devices including phon...