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Customer Support Agent

VirtualVocations
Tamarac, Florida, United States
Full-time

A company is looking for a Customer Support Agent to provide inbound customer support via telephone.Key ResponsibilitiesProvide timely and accurate information regarding customer orders and product knowledgeProcess customer orders, changes, and returns following established policiesDocument issues and solutions in ticketing software while ensuring customer satisfactionRequired Qualifications and EducationHigh school diploma or GED is requiredPrevious customer service experience preferredMust own a compatible desktop or laptop with specified technical requirementsAbility to work 100% from knowledge base articlesWillingness to learn new skills and adapt to changes quickly

24 days ago
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