How You’ll Help Transform Healthcare :
Position located in the Home Care office in Roanoke. Supports the Home Health department.
- Reviews the insurance verification and completes the authorization process within established time frames
- Facilitates and effectively document communication with insurance providers and clinical staff
- Maintains confidentiality of all PHI (Oral, written or maintained electronically), and adhere to HIPAA guidelines
- Receives authorization and works diligently to meet established timelines
- Works closely with and supports team efforts to accomplish authorization / verification
- Advocates for the patients who insurance denies authorization for services, by filing reconsideration and appeals on behalf of the patient
Here is the opportunity to apply your skills in a dynamic new environment and maximize your career growth with tools that will help enhance your professional development.
We believe that by fostering a supportive and empowering work culture, we can create a positive impact in the world and achieve our goals together.
As a vital member of our team, you’ll play an important role by maintaining front-office workflow vital to optimizing the efficiency of the medical practice, clinic, and / or department.
The Healthcare Administrative Associate job duties include, but may not be limited to the following :
- How You’ll Help Transform Healthcare :
- Greet, screen, and provide service to patients and visitors.
- Process mail, fax, and other documents.
- Maintain multi-line phone system / switchboard.
- Schedule, register, and check patients in / out.
- Maintain medical records.
- Perform data management, spreadsheet functions.
- Run and maintain reports.
- Perform charge entry.
- Process billing documents and research and resolve issues.
- Collect co-payments, deductibles, and other self-pay amounts at time of service.
- Maintain cash box and receipt books.
What We Require :
- High school diploma or GED
- Minimum of two years' experience in a physician office / medical office (preferred)
- Experience with data processing and / or with multi-line telephones (preferred)
- Experience with registration and / or medical insurance (preferred)
- Knowledge of office procedures and equipment
- Effective interpersonal, communication, and teamwork skills
- Automated computer system proficiency
- Excellent organizational and time management skills
About Carilion
This is Carilion Clinic ...
An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships.
A courageous team that is always learning, never discouraged and forever curious.
Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.
Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good.
Make your tomorrow with us.
Requisition Number : 146577
Employment Status : Full time
Location : Carilion Clinic Home Care
Shift : Day
Shift Details : Monday-Friday 8a-4 : 30p with holiday expectations
Recruiter : CHRISTOPHER D FITZGERALD
Recruiter Email : [email protected]
For more information, contact the HR Service Center at 1-800-599-2537.
Equal Opportunity Employer
Minorities / Females / Protected Veterans / Individuals with Disabilities / Sexual Orientation / Gender Identity
Carilion Clinic is a drug-free workplace.