As the Associate Director of Strategic Partnership Programs & Operations, you will be the hub driving operational excellence & scaling our performance partnership initiatives.
You will enable & innovate for our affiliate & partnership programs. Reporting to the Sr. Director of Partnerships, you will streamline operations, implement robust tracking, analyze data to optimize strategy, & increase program attractiveness & scalability.
Through your data-driven approach, you will help implement our partnership strategy across channels.
You will
- Ideate & lead affiliate / partner projects that inspire our partners to collaborate with our brands.
- Serve as a central hub supporting the Partnerships team to lead initiatives such data consolidation, performance monitoring, sales operations
- Proactively identify & resolve operational inefficiencies through process improvements & enabling tech / tooling
- Explore & test incrementality / elasticity models to optimize partnership performance, identify opportunities & shape strategy
- Establish robust program management frameworks, incentives, gamification & engaging initiatives to attract partners
- Help other partnerships teams (affiliate, influencer, direct sales)prioritize & drive high-impact initiatives
- Create & manage content & best practices repository to inspire our partners
- Manage CRM, sales ops workflows & commission models tailored to our performance-based affiliate / partner channels
- Coordinate cross-functional projects, facilitate communication across teams for smooth execution
- Analyze comprehensive partnership data, generate insights & present recommendations to stakeholders
- Manage & mentor a small team supporting partnership program management & operations
You are
- Data-driven, strategic & results-oriented professional
- Passionate about creating best-in-class partnership programs & operational excellence
- Able to operate autonomously with strong intellectual curiosity, enjoy removing obstacles
- Positive, proactive self-starter able to roll up sleeves & get things done
- Naturally consultative, able to build trust & rapport with internal / external partners
- Flexible, able to prioritize & pivot in a dynamic, high-growth environment
- Passionate about our mission of providing quality, sustainable food
You have
- Bachelor's degree in Business, Marketing, Operations or related field
- 7+ years experience in performance marketing, affiliate program management, operations or related roles
- Expert in affiliate / partnership program creation, management & scaling
- Strong data-driven mindset with expertise in analysis, reporting, visualization tools
- Experience managing CRM systems, sales operations & commission tracking workflows
- Exceptional project / program management, organizational skills & attention to detail
- Outstanding communication abilities & talent for building partnerships
- Proven track record in fast-paced, high-growth environments managing multiple initiatives
- Ability to work cross-functionally & manage a small team
- Prior experience managing & developing team members
Youll get
- Competitive salary, 401k with company match that vests immediately upon participation, & company equity plan based on role
- Generous PTO, including sabbatical, & parental leave of up to 16 weeks
- Comprehensive health & wellness benefits with options at $0 monthly, effective first day of employment
- Tuition reimbursement for continuing education
- Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, & Factor )
- Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, & LGBTQ+
- Inclusive, collaborative, & dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
Position is eligible to participate, contingent on Supervisory Board Approval, in HelloFresh's equity program.
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks & responsibilities as needed to meet changing business needs, operational requirements, or other factors.
New York Pay Range
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