Remote Customer Service Representative

VirtualVocations
Astoria, New York, United States
Remote
Full-time

A company is looking for a Remote Customer Service Representative to support clients' customers by resolving inquiries and complaints.

Key Responsibilities : Answer inbound calls and respond to customer inquiries regarding their accountsProcess transactions and maintain knowledge of company policies and technologyProvide exceptional service while managing customer complaints and difficult situationsRequired Qualifications, Training, and Education : Must be at least 18 years of ageHigh School Diploma or equivalent requiredMinimum of six months experience in customer service or call center environmentAbility to navigate multiple computer applications and systemsMust pass a background check and meet internet service requirements

8 hours ago
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