Description
of Time Spent
- Engage customers seeking guidance on pharmacological and non-pharmacological options for health condition management using provided clinical tools, and delivering information based on customer-preferred communication method.
- Provide clinical pharmacy services based on state regulations, including, but not limited to, adherence support, immunizations, medication therapy management (MTM), point-of-care testing (POCT), diagnostic testing, and prescriptive authority to improve patient therapeutic outcomes.
- Leveraging products and services to benefit the customer and build profitable retail business and script growth.
- Ensure the accuracy and appropriateness of all prescriptions filled, by completing Drug Utilization Review and Final Quality Assurance, applicable to DEA, State and Federal Board of Pharmacy regulations.
- Provide appropriate patient care with in-person, telephonic or digital means, collaborating with providers and patient care teams focused on patient health, and wellness outcomes.
- Assist Pharmacy Manager with the supervision of the pharmacy by providing leadership to the pharmacy associates and supervise the completion of their training, provide coaching, and performance feedback.
- Handle and resolve customer issues to ensure customer satisfaction.
- Complete company required certifications, education and training. These requirements include but are not limited to Whole Being Health including traditional medicine and holistic wellness and alternative therapies, support for clinical service activities, training for regulatory requirements.
- Maintain appropriate security of the Pharmacy department.
- Ensure that Standard Work is followed for performing activities or processes. Standard work documentation contains instructions, useful graphics, and must be followed to ensure that work is done consistently no matter who does it.
Qualifications
EDUCATION REQUIREMENTS
Education Level
Area of Specialization (Marketing, Finance, Pharmacy, Engineering / IT, etc)
Required or Preferred
Bachelor Degree
BS In Pharmacy
Required
Doctorate
Pharm.D.
Preferred
LICENSES / CERTIFICATIONS
Licenses / Certifications
Other / List / Reason
Required or Preferred
Pharmacist License in the state practicing pharmacy
Required
Immunization Certification
Required
Immunization License in the state practicing pharmacy, if required by state regulations
Required
CPR Certification
Required
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge, Skills and Abilities
Required or Preferred
Building Customer Relationships : Ensuring the customer’s internal or external needs are met.
Valuing Differences : Working effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds.
Driving Innovation : Creating an environment that inspires people to generate novel solutions with measurable value for customers.
Building Talent : Planning and supporting the development of individuals’ knowledge, skills, and abilities so they can fulfill job responsibilities effectively.
Customer Focus : Ensuring that customer’s perspective is a driving force behind strategic priorities, business decisions, org process and individual activities.
Adaptability : Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting to change by exploring the benefits.
Stress Tolerance : Maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and to the organization.
WORK EXPERIENCE
Experience
Areas of Experience (Pharmacy, Compliance, E-commerce, Retail, etc)
Required or Preferred
Required
Fair Chance Act
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the California Fair Chance Act, we will consider qualified applicants with a criminal history. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you.
After making a conditional offer and running a background check, if we identify a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
Find out more about the by visiting the Civil Right’s Department Fair Chance Act webpage.
For more detailed information around city / state required notices, click to access a list of disclosures.
Los Angeles County Applicants :
Pursuant to the Los Angeles County Fair Change Ordinance, we will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Link -
New Jersey Law Against Discrimination (LAD)
The New Jersey Law Against Discrimination (LAD) prohibits unlawful employment discrimination based on an individual's race, creed, color, national origin, nationality, ancestry, age, sex (including pregnancy), familial status, marital / civil union status, religion, domestic partnership status, affectional or sexual orientation, gender identity and expression, atypical hereditary cellular or blood trait, genetic information, liability for military service, and mental or physical disability (including perceived disability, and AIDS and HIV status).
Indiana Applicants :
It is unlawful for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
Maryland Applicants :
Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test.
An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.
Massachusetts Applicants :
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
An employer who violates this law shall be subject to criminal penalties and civil liability.
Drug-Free Workplace Policy
Note to All Applicants Regarding Rite Aid’s Drug-Free Workplace Policy : Rite Aid maintains a strict policy prohibiting illegal drug activity and using, being under the influence of, or possessing illegal drugs and / or alcohol during the Work Day as well as on Company Property as defined in Rite Aid’s Drug-Free Workplace Policy.
Rite Aid conducts post-offer pre-employment drug testing of all job candidates. Additionally, the Company conducts drug and / or alcohol testing in certain pre-promotion, reasonable suspicion, and post-accident scenarios along with drug loss investigations unless expressly prohibited by law.
You have the right to refuse to submit to testing; however, a refusal to submit to a test when asked will result in the withdrawal of a conditional offer of employment or termination of employment.
All records relating to drug tests shall be kept confidential. A copy of the policy is available from hiring management upon request.
Applicant Statement
I certify that the above statements are true and complete. I further understand that unless specifically altered by a written employment contract, executed by an officer of the Company, my employment will be terminable at will, either by myself or Rite Aid, at any time, with or without cause and with or without prior notice.
I authorize Rite Aid to verify all education, training and professional licensure / certifications claimed by me and to secure from my former employers and references information concerning my professional accomplishments, salary, work characteristics, ability and reasons for leaving.
Every conditional offer of employment with Rite Aid is subject to a criminal background check to determine his or her suitability for the position.
Applicants will be required to sign an authorization to perform a criminal background check only if the applicant receives a conditional offer of employment and I understand that I will be required to submit to a drug test in accordance with Rite Aid policy.
In compliance with the federal Immigration Reform and Control Act, I certify that, if hired, I will provide, within three (3) business days from the date my employment begins, proof of my identity and eligibility for employment in the United States.
EEO Statement
Rite Aid is an equal opportunity employer and is committed to cultivating a diverse work environment where individual differences are appreciated and respected.
It is our policy, through responsible management, to recruit, hire, train, and promote associates regardless of their race, color, national origin, religion, sex, sexual orientation, disability, age, or any other basis protected by state or federal law.
The objective of this policy is to ensure conformity with the principles of equal opportunity employment when making employment decisions and administering compensation, benefits, transfer, and social and recreational programs.
Rite Aid prohibits unlawful retaliation against any person who reports harassment or discrimination.