A company is looking for a Senior Technical Support Analyst to assist customers in effectively utilizing their software to meet business objectives.
Key ResponsibilitiesManage service request tickets, document challenges, and provide timely updates until resolutionCollaborate with team members and lead mentoring sessions to enhance team effectivenessDevelop and demonstrate advanced SQL skills to support customer needs and software utilizationRequired QualificationsBachelor's degree or equivalent experience5+ years of technical, financial, or related customer support experience in a software environmentIntermediate to advanced knowledge in Microsoft SQL Server, MS Office, Smartsheet, and SalesforcePrior knowledge or experience in the legal finance sector or similar financial systems environmentElite software experience required
Technical Software Support Analyst
A company is looking for a Technical Software Support Analyst (remote). ...
Technical Support Analyst
Provides daily program, analytical, and management support to senior level personnel. Provides daily program, analytical, and management support to senior level personnel. A trusted partner to our Defense and National Security customers, we leverage innovative technologies, deep domain knowledge, an...
Technical Support Analyst
A company is looking for a Technical Support Senior Analyst to provide exceptional technical support services to customers in the Building Automation Solutions sector. ...
Senior Technical Support Engineer (Remote)
Mattermost is seeking a talented Senior Technical Support Engineer based in the US, preferably on the East Coast, to support our growing number of US Federal and Government customers. The ideal candidate will be adept at managing support tickets via Zendesk and possess a strong technical background ...
Submarine Training Support Program Analyst, Senior
Submarine Training Support Program Analyst, Senior. As a Submarine Training Support Program Analyst on our team, you'll provide hybrid instruction for our internal, external, and foreign partners through live audience or recorded instruction. You'll showcase your technical expertise and industry kno...
Senior Program Analyst (Business-Operations Support)
Senior Program Analyst (Business-Operations Support). CACI is seeking a Senior Program Analyst to support the PMS 377 customer. Assist CORs where applicable to coordinate staffing plans, pricing for required levels of support, and analysis of contract performance against required levels of support. ...
Senior Survivability Technical Analyst
Senior Survivability Technical Analyst. Senior Survivability Technical Analyst. MTSI, you will provide technical guidance to support the development and test of advanced aircraft. Support the development of survivability support subsystems that enhance aircraft maintainability. ...
Legislative Liaison Support Analyst
Legislative Liaison Support Analyst (NPAO):. Bowhead is seeking a Legislative Liaison Support Analyst for an upcoming effort located at the Navy Yard in Washington, DC. The Legislative Liaison Support Analyst will provide subject matter expertise on defense budget and policy issues, identifying pote...
Senior Program Analyst (Aviation Inventory Support)
Senior Program Analyst (Aviation Inventory Support). Do you want to ensure your Navy and Marine Corps warfighter is successful and supported in the battlespace of tomorrow? Then join KBR as a Senior Program Analyst,. In this role, you will provide support in managing the Aviation Inventory for the L...
Technical Support Analyst
Ensure proper follow-up is provided to all end users who may have reported a problem or requested technical assistance from the DC Technical Support group. Assist with all technical support activities for the DC Office. May be asked to assist with technical support for other regional offices as need...