Brand & Communication Leader

Journey Clinical is on a mission to transform the growing mental health crisis by accelerating the adoption of frontier treatments that lead to lasting improvements in clinical outcomes.

We have built a turnkey healthtech platform to safely and effectively expand access to a powerful modality known as Psychedelic-Assisted Psychotherapy, starting with Ketamine-Assisted Psychotherapy (KAP).

In our patient-centered collaborative care model, licensed psychotherapists in the network take on the psychotherapy, while Journey Clinical's in-house medical team takes on patient eligibility, treatment plan and outcome monitoring.

Our platform gives psychotherapists passionate about PAP the infrastructure and support required to become empowered KAP providers, while enabling higher standards of patient care and enhanced clinical outcomes.

Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.

We have recently closed a successful Series A round led by Union Square Ventures, and are backed by a number of top-tier investors including AlleyCorp, Fifty Years, Able Partners, Gaingels, Palo Santo, PsyMed Ventures, Coalition Operators, Christina Sass co-founder of Andela, Edvard Engesæth, MD co-founder of Nurx and, Hans Gangeskar co-founder of Nurx.

We are building an open-minded and inclusive workplace where you will have the opportunity to grow and collaborate with a diverse team of high performing individuals.

Our team combines extensive experience in business and healthcare. We are mission driven and strive to make the workplace stimulating, ethical, rewarding, and fun.

Together, we will be working at the cutting edge of a groundbreaking field that is reshaping mental health and we will make a direct impact on people’s lives.

Overview :

We are looking for a dynamic and visionary Brand and Communications Leader to join our team. At Journey Clinical, we are building a movement and we need a powerful storyteller to inspire people globally.

This person will be working directly with the co-founders. This is a part-time role (minimum of 20+ hours / week) with the opportunity to grow into a full-time role over 3-6 months.

Responsibilities :

• Build the company's narrative for various audiences.
• Own brand voice and tone end-to-end across all channels (e.g. website, Meta, Google, JC portal, community portal, etc.).
• Own company communications, both internally and externally (e.g. key product launches, key hires, etc.).
• Manage crisis communications and serve as the company’s spokesperson.
• Collaborate with the leadership team to implement brand and communication cohesion company-wide.
• Take charge of new initiatives (e.g. launch a podcast, launch a blog, etc.).
• Manage press (e.g. source PR agencies, identify organic opportunities, etc.).
• Prepare co-founders and leadership team to speak in person and virtually (e.g. conferences, podcast, etc.).

Profile :

• 10+ years of experience in brand and communication.
• 3+ years in early-stage VC backed startup.
• 3+ years in an agency.
• Prior experience leading crisis comms.
• Preferred experience in health tech (with an understanding of how to communicate to clinicians and patients).
• Stellar written and oral communication skills in technical and non-technical contexts.
• Able to set a direction for design (e.g. how words can be expressed with visuals directionally).
• Willingness to be a thinker + a problem solver + come up with rapid solutions on the spot.
• Receives a reward signal from "doing" (as opposed to "delegating").
• Obsessed with our customers.
• Comfortable in change and ambiguity with the ability to run rapid experiments and learn quickly; comfortable iterating over and over again.
• Strong sense of ownership and accountability; ability to work effectively under time constraints and deadlines.
• Data-driven approach to success.
• Highly collaborative and creative, and works well in a multi-functional virtual team.
• Tech savvy and eager to learn and implement new tech / AI solutions to maximize efficiency and success.
• Passionate about the field of psychedelic-assisted psychotherapy to transform mental health.

What we offer :

• Competitive hourly or annual salary.
• Equity (for full-time employees).
• Health benefits (for full-time employees).
• Flexible working hours.
• Flexible paid time off (for full-time employees).
• Ketamine-assisted psychotherapy (KAP) prescriber training and mentorship given by leading industry experts.
• Growth opportunities and a high level of freedom.
• We aim to set our team members up for success and offer a clear path for career advancement and personal growth.
• Work with a team of industry leading experts, who are highly collaborative, disciplined, and who have fun working together.
• The opportunity to change the way we approach mental health by advancing the mainstream adoption of psychedelic-assisted psychotherapy and make a positive impact on the lives of 100M+ people who are suffering from depression and anxiety in the US today!

What to expect - we aim to align growth with high level of care for our clients :

• You are the subject matter of your function and you own it end-to-end.
• The scope of your responsibilities will evolve as you grow and shape the role.
• At this stage, we are all ICs with a high level of autonomy.
• We operate in a fast pace of change day-to-day with shifting priorities.
• Cross-functional collaboration with the leadership team is focused on speed and execution while having fun.
• You will have a chance to design your own rhythm while meeting company goals (we encourage taking time off and going on vacation!).
• You will be asked to problem solve, drive rapid experimentation and come up with lean solutions.
• Our work is meaningful and we see the direct impact of our contributions immediately.
• You will have opportunity to grow, both personally and professionally through 360 feedback.
• We favor direct communication style and love to laugh.
• Together, we will invest in building trust and a thriving company!

We recognize healthcare is a universal concern and tackling the mental health crisis will require team members with different strengths from all walks of life.

We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law.

If you feel discouraged by the job description because your skills don’t exactly match please apply anyway. We likely missed something and are open to expanding our understanding of the role.

We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law.

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