Operations Manager

Role and Responsibilities

As the Operations Manager, you will play a pivotal role in overseeing the operational efficiency, growth, and success of multiple oral surgery practices within a designated region.

This position requires strong leadership skills, strategic thinking, and a passion for delivering exceptional patient care.

This position works with the SVP of Patient Focused Operations to oversee the operational performance of each Practice in their region.

Lead and manage the day-to-day operations of multiple oral surgery practices within the assigned region.

Develop and implement operational policies, procedures, and protocols to ensure consistency and efficiency across all practices.

Monitor key performance indicators (KPIs) and metrics to assess practice performance and identify areas for improvement.

Provide guidance and support to practice managers and staff to optimize workflow, patient satisfaction, and overall productivity.

Work closely with finance and accounting teams to develop annual budgets, forecasts, and financial goals for each practice.

Monitor financial performance, including revenue, expenses, and profitability, and take proactive measures to address any variances.

Identify opportunities for revenue growth, cost reduction, and operational optimization to maximize profitability while maintaining high-quality patient care standards.

Collaborate with senior leadership to develop and execute strategic plans for business growth and expansion within the region.

Conduct market analysis and identify new opportunities for practice acquisition, partnership, or market penetration.

Develop and implement marketing strategies to enhance brand awareness, attract new patients, and drive patient referrals to the practices.

Ensure compliance with all regulatory requirements, industry standards, and best practices governing oral surgery practices.

Stay abreast of changes in healthcare regulations, insurance policies, and legal requirements, and implement necessary updates and training to ensure compliance.

Recruit, hire, train, and develop top talent for key leadership and clinical positions within the region.

Provide ongoing coaching, mentorship, and professional development opportunities to practice managers and staff to foster a culture of excellence and continuous improvement.

Conduct performance evaluations and provide feedback to drive individual and team growth and development.

Performs other related duties as

required

Education and Experience

Bachelor's degree in Healthcare Administration

Business Administration, or related field;

Master's

degree preferred.

Minimum of 5 years of experience in healthcare administration or operations management, preferably in oral surgery or dental practice management.

Proven

track record

of successfully leading and managing multiple healthcare facilities or practices, preferably in a multi-site setting.

Strong financial acumen and experience in budgeting, financial analysis, and revenue cycle management.

Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams towards common goals.

Thorough understanding of healthcare regulations, compliance requirements, and industry trends.

Proficiency

in Microsoft Office Suite and practice management software systems.

Willingness to travel within the assigned region as needed.

Time management

skills;

ability to multitask and complete work while traveling

Thorough knowledge of territory, market, and clients

Excellent problem-solving and critical thinking skills

Organized with attention to

detail

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