Loan Officer (Hybrid, in office up to 3x per week)

Job Description

Job Description

Medical, Dental, Vision, Life, 401K match, PTO, Sick Time, 10 Paid Holidays, Remote work opportunities

What you'll do at Cascade :

Serve the American Dream Through Attainable Home Ownership.

Help us keep up with our growth! We are looking for Licensed Mortgage Loan Officers with experience who want to be part of a fast-growing lending company.

We have a locked in customer base and business is booming with purchases. We finance manufactured homes, and our niche is unique and stable.

You must be willing to work in a high-energy environment and provide an extremely high level of service to our clientele.

You will need the ability to grasp new concepts, master new loan products, and work effectively with computers and technology.

How you'll do it :

• Performs activities requiring an NMLS Loan Originator license.
• Handles incoming calls and performs outbound calls to customers seeking a loan from Cascade.
• Executes prescribed contact and sales strategies through consistent, capable operation of the Phone and Lead Management systems.
• Assists in gathering payment information as well as loan documentation including customer-executed documents.
• Prepares files for submission to Operations, works as needed with Operations to ensure the timely closing of the loans in the LO's pipeline.
• Provides excellent customer service through timely follow up and courteous professional correspondence with customers and Cascade team members.
• Maintains confidentiality of all sensitive customer and company information at all times.
• Works independently, operating within division or department policy guidelines using sound judgment to achieve assigned objectives.
• Complies with all safety policies, practices, and procedures. Reports all unsafe activities to supervisor and / or Human Resources.
• Participates proactively in team efforts to achieve departmental and company goals.
• Performs other Sales-related duties as assigned by Management.

What you'll need to join Cascade :

• Active NMLS license is required.
• High School diploma or general education degree (GED)
• Experience with Encompass and Velocify is a plus but is not required.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Ability to write information and respond to questions from groups of managers, clients, customers, and the general public.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Ability to apply concepts of basic algebra and geometry.

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Proficient personal computer skills including electronic mail, record-keeping, routine lead and phone system management activity, word processing, spreadsheet, graphics, etc.
• Can consistently organize and prioritize management-delegated assignments.

About Cascade & Our Culture :

Since opening our doors in 1999, Cascade Financial Services has grown to become one of the most trusted lenders in Attainable Housing.

Our goal is to help thousands of families realize the dream of home ownership by offering mortgage loan solutions customized to the manufactured housing marketplace leveraging state-of-the-art business automation coupled with the most skilled professionals in the industry.

The Cascade culture lives in our team members!!! We are focused and dedicated to developing and providing a platform for growth.

We are proud of the team that we've built and are looking for great people who will embrace our values and contribute to them : Be Unique, Be Innovative & Be Ambitious.

Together, we will continue to lead the way and make a difference. We believe in work / life balance and a positive / family-like work environment.

Join our team and assist us to Serve the American Dream Through Attainable Home Ownership.