Assistant General Manager (Earthbar)

Pay range is $20.00 - $22.50 per hour plus benefits

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.

Job Department : Job Division :

Job Division :

Reports to : General Manager

Job Location : State : California

State : California

FLSA Status : Non-Exempt

Prepared Date : 2016

Job Summary and Mission

Our Assistant General Managers create environments in which people are inspired to grow. They are go-getters and Brand Ambassadors, sharing the Earthbar story within their community and amongst their team.

This position contributes to the success of Earthbar by providing an exceptional customer service experience and promoting brand excellence in the absence of the General Manager.

Our AGMs empower the lives of their team through coaching and development; they analyze the business and provide feedback.

Most importantly, our AGMs are committed to a disciplined mindfulness that everything matters and bring added value to the human experience and our growing company.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following :

• Identify and address trends and issues in store performance. Promote the brand and acquire new customers.
• Deliver exceptional customer service to our internal and external customers.
• Solicit customer feedback.
• Continuously coach team and provide constant and effective feedback.
• Ensure adherence to the state's meal and break period policies.
• Ensure team adheres to all food safety, cash handling, and operational policies and procedures.
• Ensure store’s appearance is to company standard.

Qualifications :

At least 1 year of management experience with at least :

• Experience in assisting the supervision of a team with at least 5 members.
• Ability to coach and develop selling skills.
• Ability to deliver exceptional customer service and achieve sales goals. Proven ability to identify business trends and react quickly to the needs of the business.
• Previous success identifying, developing, and retaining strong team members.
• Able to lift up to 50 lbs, stand / walk for long periods, work within close physical proximity to other team members and, at times, work in a walk-in cooler.
• High school diploma or equivalent required; Bachelor’s degree or equivalent certification in business, retail / restaurant / hospitality management preferred.
• Proficient in English (verbal and written), math, and cash handling.
• Possess a state Food Handler Card.

Shifts :

• Part-time / Full-time
• Able to work 30 or more hours per week that may include early mornings, evenings, weekends, and / or holidays.

Earthbar, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

In addition to federal law requirements, Earthbar, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Earthbar, LLC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Improper interference with the ability of Earthbar employees to perform their job duties may result in discipline up to and including discharge.

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