Search jobs > Charlotte, NC > Service manager

Service Manager

Charlotte, North Carolina, United States
USA, North Carolina, Charlotte
Full-time

Job Description

We are Invited.

At Invited Clubs, work feels like play as you build relationships with your team and meet Members from all different backgrounds.

Every time you step foot in your Club, you can create magic moments and enrich lives. We are passionate about bringing people together and bringing out the very best in life.

So, join us and be a part of a fun, fast-paced, high-impact group of talented people where you belong.

Invited reflects our proud history of inclusiveness and captures our welcoming spirit. Our unprecedented collection of more than 200 golf and country, city, and stadium clubs share a common goal- building relationships and enriching lives.

The time has come to build on our traditions and write new chapters. We welcome you to join us.

Invited. Where You Belong.

Job Summary

  • Oversee daily food and beverage service in the Club restaurant operations
  • Assure all Food and Beverage operations and Member services are coordinated to exceed Member expectations, while ensuring the standards of service and safety guidelines are met

Day-to-Day

  • Maintaining Invited service standards as outlined in the Hospitality First training program at high standards
  • Directly or indirectly supervise, as directed, service staff to ensure consistent service and execution of Member / Guest FB experience
  • Have a complete and comprehensive knowledge of the a la carte menu, including daily features and specials
  • Responsible for possessing clear knowledge of all various liquors, beer and wines available at the Club
  • Accurately execute Member / Guest orders and requests in a timely fashion
  • Start opening procedures for breakfast, lunch or dinner (depending on shift)
  • Including completing closing procedures as applicable
  • As applicable, attend, lead and / or participate in all staff meetings, as well as participate in daily line-ups, weekly service training meetings and special training sessions when requested
  • As directed, assist in the implementation of various training programs to the service personnel

About You

  • 2+ years experience in restaurant or club related field in Food Beverage Industry
  • Deals with highly confidential material
  • Computer literacy required / Spreadsheet knowledge required
  • Computer skills, good communication skills, ability to be a strong leader
  • Professional indoor office / Club environment

Have more questions? Check out ourInvited Jobswebsite to get more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture.

Be a part of our Social Networks : LinkedInInstagram Twitter Facebook

Invited is an Equal Employment Opportunity Employer / Invited participates in E-Verify.

This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements.

Other duties not listed here may be assigned as necessary.

30+ days ago
Related jobs
Promoted
Bank of America Corporation
Charlotte, North Carolina

SkillsBank of America Merchant services is building an integrated acquiring payments platform and is seeking an experienced industry professionals to help build, evolve, and manage clients covered by the Service Provider Control and Oversight Program. The successful Program Manager will drive the ex...

Grant Thornton
Charlotte, North Carolina

As the Tax Global Mobility Services Senior Manager you are responsible for the delivery of a full range of global mobility services for multiple clients in a wide variety of industries. Global Mobility Services Senior Manager. Overseeing the efforts of multiple client services teams on client engage...

Promoted
Bank of America Corporation
Charlotte, North Carolina

The Contract Manager serves as an internal "business consultant" regarding all contract matters and performs the most complex work associated with client contracting services for the organization. Merchant Services contracts may include debit, credit and gift card processing agreements; pa...

Precision Technology
Charlotte, North Carolina

Design Build Project Manager - Water Services. Our client company has an exciting, immediate opening for an experienced and driven client-focused Design Build Project Manager to support our Water Team in growing our Collaborative Project Delivery business in any of our North Carolina offices in the ...

Ashley King - State Farm Agent
Charlotte, North Carolina

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, e...

Biolife Plasma Services
North Carolina, US

Manager Trainee- Operations (Travel Program- Relocation Required). With the incredible growth of 225+ BioLife Plasma Services centers across the U. Upon completion, you’ll have an additional six months to advance into an Assistant Manager position. Maintaining our exceptional quality and service sta...

PRICEWATERHOUSECOOPERS LLP
Charlotte, North Carolina

SummaryA career in our Risk Modeling Services practice will provide you with the opportunity to contribute general insurance advice and consulting services to clients such as insurers, banks, regulators, and third party administrators. As a Manager, you'll work as part of a team of problem solvers, ...

Gecko Hospitality
Charlotte, North Carolina

We invite the best of the best to join our team! We are looking for individuals who have a passion for the service industry. Restaurant Manager daily operations:. Lead all FOH teams ensuring the highest quality of guest service is being delivered to each guest. Together with the other members of the...

Ally
Charlotte, North Carolina

This position is a part of our Client Service team and is responsible for Supervising, Monitoring and Managing the service desk, providing exceptional customer service to our clients in matters dealing with trading and account maintenance. Exceptional Customer Service, Relationship Building, Communi...

BDO
Charlotte, North Carolina

A Private Client Services (PCS) Manager is responsible for utilizing their educational background and professional experience as well as their communication, time management, leadership, technical, business development, and people skills to provide tax compliance and consulting services to our high ...