Program Coordinator
Job Description
Job Description
We are seeking an Administrative Assistant to join our team in the service industry located in WHITE PLAINS, New York. The Administrative Assistant will be responsible for coordinating various tasks, maintaining communication with various stakeholders, and ensuring the smooth operation of daily activities.
Responsibilities :
- Coordinate and provide guidance on various tasks such as location and credit-related matters.
- Conduct regular outreach activities, including checking in with candidates and understanding their adjustment process.
- Draft, distribute, and analyze survey questionnaires to gather necessary information.
- Maintain a tracking system by accurately entering notes and updating information regularly.
- Effectively handle phone conversations and email correspondences to ensure clear and timely communication.
- Establish and maintain contact with landlords for various requirements.
- Conduct research on schools / units as needed to provide accurate and relevant information.
- Schedule appointments and organize meetings as required.
- Utilize Microsoft Office tools including Excel, PowerPoint, and Word to manage data and create presentations.
- Answer inbound and outbound calls, demonstrating strong customer service skills.
- Demonstrable experience in answering inbound calls
- Proven customer service skills
- Proficiency in data entry tasks
- Ability to manage email correspondence effectively
- Experience in handling both inbound and outbound calls
- Proficiency in Microsoft Excel, Outlook, PowerPoint, and Word
- Ability to schedule appointments efficiently
- Excellent written and verbal communication skills
- Strong organizational and multitasking abilities
- Attention to detail and problem-solving skills
- High school degree; additional qualifications as an Administrator or Secretary are a plus
- Knowledge of office management systems and procedures
- Working knowledge of office equipment, like printers and fax machines
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