Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return.
Encourage team members to deliver excellent customer service. Must be able to oversee the total store operations in absence of Store Manager and Store Managers in Training.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.- Work in all areas of our stores including cashiering, stocking, general maintenance, and cleaning
- Assist store management and team members in the achievement of a favorable customer shopping experience
- Assist in leading teams in the planning, implementation and execution of merchandising and operating initiatives
- Work with team members to identify opportunities in the store, develop timely solutions and create action plans to ensure implementation of plans
- Drive sales working with store management team to maximize sales and profits while managing shrink
- Assist the store management team in reducing turnover, increasing retention and maintaining consistent store operations
- Assist with the management of labor and supply costs to meet customer service and financial targets
- Ensure customer returns and exchanges are handled to satisfy customers while in compliance with company policies and procedures
- Maintain an awareness of inventory and stocking conditions to capture ordering system integrity
- Display positive attitude
- Stay current with present, future, seasonal and special ads
- Adhere to all food safety regulations and guidelines
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Report all safety risks or issues, and illegal activity, including robbery, theft or fraud
- Adhere to all local, state and federal laws, and company guidelines
- Oversee the total store operations in absence of store management
- Maintain flexibility to work any shift, ability to open or close store
- Promote trust and respect among team members
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the store
- Achieve a satisfactory level of technical and professional skills or knowledge in position and related areas
- Gain and maintain knowledge of products sold; respond to questions and make suggestions about products
- Physical demands include, but are not limited to, standing and walking 100% of the time, lifting an average of 50 lbs.
pushing, pulling, bending, twisting / turning, manual dexterity, and repetitive motion of hands / wrists
Must be able to perform the essential job functions of this position with or without reasonable accommodation
Minimum
- Past work record reflects dependability and integrity
- Ability to pass a pre-employment background check
- Knowledge of basic math
- Effective communication and reading skills
- Ability to handle stressful situations
Customer Svc/shift Leader
Ensure customer returns and exchanges are handled to satisfy customers while in compliance with company policies and procedures. Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Encoura...
Shift Leader
Helps staff resolve on-the-job challenges; Tracks and impacts daily costs and revenues, including labor, food cost, guest satisfaction, and sales; Balances the cash drawer at the end of the shift; Coordinates with suppliers as they deliver food product orders; Ensures client satisfaction and gracefu...
shift leader
We are looking for a Shift Leader!. Our Shift Leaders are like the cream cheese on the bagel. What's a day in the life of a Shift Leader?. Our Shift Leaders collaborate directly with the General Manager to help motivate the team to deliver a great guest experience. ...
Customer Svc/shift Leader
Ensure customer returns and exchanges are handled to satisfy customers while in compliance with company policies and procedures. Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Encoura...
Shift Leader
A Shift Leader helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence. Shift Leaders consistently keep our brand promises, help inspire teams and deliver great results. Develop Servant Leaders-Puts your people and restaurant first-not y...
Restaurant Shift Leader
As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. You are responsible for setting the Squad up for success for the shift. Set and sustain the tone of the shift by keeping the energy high. ...
Shift Leader
The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Ensures adequate shift coverage for restaurant. Previous restaurant shift lead experience preferred...
Restaurant Shift Leader
As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift. Our Restaurant Shift Supervisors a...
Shift Leader
Pizza Hut Shift Leader - Do you want to shift your career into a higher gear? Your Opportunity, Your Future, Your Career, Great Pay and Benefits!. If you are ready to take the next step in your career, our Shift Leader position is the right one for you. The Shift Leader training program will develop...
Shift Leader
A Shift Leader helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence. Shift Leaders consistently keep our brand promises, help inspire teams and deliver great results. Develop Servant Leaders-Puts your people and restaurant first-not y...