Banking Mail & Record Services Supervisor

Description

Cornerstone Capital Bank is a new bank, with over $330 million in capital and $2 billion in total assets, and arises from the combination of mortgage industry giant Cornerstone Home Lending and community banking standout Roscoe State Bank.

You'll be on the front end of working for an innovative large community bank that is a leader in mortgage lending and community banking and growing in middle-market commercial and real estate lending.

We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.

Who we are looking for :

This position will be responsible for overseeing the daily operations of the Mail Room and Record Services which includes Custodial oversight and reconciliation, and Lien Release Management.

What you'll do :

• Index funding packages which include identifying the document name and purpose of each document.
• Scan new / updated documentation into appropriate borrower files.
• Supervise staff including team member training and coaching, annual reviews, and attendance monitoring
• Perform the daily collection, scanning and distribution of incoming mail, both USPS and express services
• Responsible for outgoing mail processing for both USPS and express services
• Management of original loan documents through the intake, request and return process, to the various Document Custodians
• Oversight, file coordination and exception management of the lien releases to ensure all releases are recorded within state mandated timelines

What you'll need to be successful :

Success in this job relies on your time management skills, organization, and positive attitude. In addition, you'll need the following qualifications :

• Associate degree preferred or equivalent work experience
• Three to five years of experience working in a banking environment, with a well-rounded loan servicing background is preferred
• Minimum 2 years in a management role or supervisory role
• Must have a thorough understanding of the inbound and outbound mail process to include all express services as well as imaging and routing processes
• Ability to manage and motivate employees and encourage group participation as well as individual growth
• Make sound decisions based upon department procedures, company policies, knowledge, and experience
• Ability to multi-task in a fast-paced environment, while still being detailed and results-oriented
• Ability to contribute to the department in line with the company's vision and core values, driving frequent and continual organizational change and improvement
• Effective presentation, verbal, and written communicator
• Must be disciplined and well organized with attention to detail
• Excellent interpersonal and relationship-building skills
• Minimum 2 years of experience using Microsoft Office Suite (Word, Excel, Outlook, Visio, etc.) with a technical understanding of imaging software and systems

What we offer :

Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus.

What to do next : If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're part of our Cornerstone family, we'll continue to invest in you as a valuable asset in our company.

As many of our team members can tell you, there's something special about working at Cornerstone.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)