Senior Account Executive, Client Service

About Agital

At Agital, we challenge the status quo and embrace innovation and agility to propel our clients' business toward measurable, impactful results.

Trust is our currency, and momentum is our mantra. We invest in our people, our clients, and our partners to foster an environment primed for growth.

With decades of expertise guiding our insights-driven services, we craft revolutionary marketing strategies that seamlessly integrate tech and talent, daring to defy convention and designed for impact.

Agital is the Impact agency. We're an integrated marketing partner serving clients of all sizes and across a variety of industries with services including paid and organic search, social, and programmatic, public relations (PR), business consulting, marketing automation, website development, UX design, and more.

Our team of digital marketing and holistic strategy experts are nimble, using the latest data sourced from our industry-leading proprietary software paired with decades of experience to achieve measurable growth.

About the role

We're seeking a qualified candidate for a full-time Senior Account Executive position in our Washington, DC office. As a Senior Account Executive (SAE), you'll work closely with REQ's Client Service team to deliver top results to our clients.

The SAE is responsible for serving as the manager and key contact on REQ client accounts. The SAE will manage the campaign strategies & tactics, coordinate with all involved departments, and help drive the processes, procedures, and timelines to ensure that deliverables are completed on time and without error.

We build brands online, and we're proud to work with some of the best consumer brands, nonprofits, advocacy groups, small businesses, associations, and influential people.

Our diverse client base means a variety of fascinating challenges and learning experiences for you. Expect stimulating projects, educational opportunities, involvement in strategy, and a fun team that values your contributions.

At REQ, you'll be surrounded by people who are curious, resourceful, creative, enthusiastic, passionate, and proactive. We're a team of thinkers, creators, and builders who act as trusted advisers to our clients and stewards of their marketing budgets.

What you'll do

• Understand our client's audiences, organization, goals, and objectives, and deliver ideas to reach those goals
• Manage day-to-day activities on client accounts including project planning, status reporting, developing timelines, and tracking budgets
• Collaborate successfully with the REQ team across multiple locations and divisions
• Managing client projects efficiently & profitably
• Oversee the client's budget and communicate with the team when possible adjustments need to be recommended or made
• Identify potential revenue opportunities for the client based on performance and strategy recommendations
• Identify competitor strategies to assist internal campaign teams and the overall upsell process
• Set campaign goals and KPIs and work with internal teams to analyze key metrics and progress to goals in monthly reporting and QBRs
• Demonstrate an understanding of analytics and gain insight from the data in order to make actionable recommendations
• Maximize efficiency through training and process optimization

Qualifications

• The ideal candidate for the position should have a BA or BS undergraduate degree in marketing, communications, or similar field
• 5+ years of relevant experience, with 3+ in a Client Services / Account Management role
• Excellent oral and written communication skills
• Possess a great deal of initiative, energy, leadership, and curiosity while possessing a high level of professionalism and adaptability
• Successful working both independently and collaboratively
• Proficiency in Microsoft Office applications, MS Project & Google Workspace
• Knowledge of multiple digital marketing channels, how they tie together, and how to build baseline strategy recommendations
• Working experience with WordPress, Drupal, HTML, CSS, and other web development platforms a plus
• Proficiency with Google Analytics
• Ability to work in-person 2+ days per week in our Washington, DC, Las Vegas, or San Diego office

Working At Agital

We believe that great work is only possible with great people. We want to find people who believe in our mission, vision and values and feel inspired to grow while they're here.

Our People & Culture

We're working to create an inclusive culture that empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively.

It enables us to leverage different ideas and bring more creativity and innovation to everything we do. We want Agital to be one of the most rewarding places you will ever work.

What We Offer

A dynamic and rewarding work culture!

At Agital, we want to improve the state of our world. Each of us has a responsibility to drive equality and inclusion in our communities and workplace.

We are committed to hiring and retaining a diverse workforce. We view everyone as an individual, and we understand that inclusion is more than just diversity - it's about belonging.

We celebrate the fact that everyone is unique, and that's what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the diverse clients we work with.

Benefits & Compensation

Agital offers a dynamic and rewarding work culture and benefits including-

• Autonomy - we hire intelligent people and give them the tools and training to succeed.
• Growth Opportunities- growing company with room to play a key role at a pivotal time of growth.
• Health insurance
• Unlimited paid-time-off plan
• 401k with company match
• Gym subsidy
• Company paid life insurance

No agencies please. Agital is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.

This job description may not be complete, and roles and responsibilities may change. We cannot offer visa support at this time.