Retail Sales Associate

Overview : About PHOENIX

About PHOENIX

PHOENIX Retail, LLC is a Direct-to-Consumer platform operating EXPRESS and BONOBOS in the United States. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence.

We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model.

Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at and .

About Bonobos

We are on a mission to make fits and connections that inspire people to be themselves. Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience.

Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 60+ Guideshop locations.

Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don’t think traditional retail, Bonobos is something you haven’t seen before.

The Bonobos team is vibrant, collaborative, and inclusive. We value self-awareness, empathy, intellectual honesty, positive energy, and judgment, often over experience.

We’ve created a culture where collaboration and communication are paramount, all while making time for fun and celebrating extraordinary efforts.

Guideshop Name : Madison Avenue

Madison Avenue

Responsibilities and Qualifications :

Bonobos is seeking a Guide, otherwise known as Retail Sales Associate, in our Guideshop.

A Guide is our version of a retail sales associate who is customer-obsessed, fit-focused, incentive-driven, and a sales powerhouse.

Our Guides bring their knowledge to the forefront and deliver exceptional customer experience in a unique retail setting.

At Bonobos, we offer a best-in-class product assortment that includes a full wardrobe of better-fitting men’s clothing, for every guy, for every occasion, with clothes available to try on at our retail Guideshop locations.

Our one-on-one, appointment-based experience offers customers both an alternative and complementary service to our web-based store.

Don't think traditional retail; what we're building you haven't seen before.

Key Responsibilities

Responsible for delivering exceptional customer experiences and maximizing personal sales results

Cultivate an environment of genuine customer connection where all customers feel welcome, heard, and valued

Generate leads for current and future Bonobos business

Consistently achieve personal sales goals

Must be able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays

Essential Qualifications

Have 1-3 years of sales or relevant experience

Knowledge of men’s fashion, fabrics, styles, and fit

Preferred Qualifications (Skills and Abilities)

Collaborative, work well in a team setting and driven by relationship building

Self-starter that values self-awareness, intellectual honesty, judgement, empathy and positive energy

Possess strong time management and organizational skills

Strong communicator and skilled at written and verbal communication

Benefits and Compensation

PHOENIX offers a range of benefits to help protect full-time associates health and long-term financial security including :

Medical, pharmacy, dental and vision coverage

401(k) and Roth 401(k) with Company match

Merchandise discount

Paid Time Off

Parental leave for new moms and dads

Part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.

Additionally, part-time associates are eligible to receive a merchandise discount, and to choose voluntary benefits through YouDecide.

Full-time and part-time associates may be eligible to participate in the Bonobos Guideshop Incentive Plan.

Salary Range : $17.00 - $25.00

$17.00 - $25.00

Closing :

If you would like to know more about the California Consumer Privacy Act click .

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic.

PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities.

If you need an accommodation to search and apply for a job position due to a disability, please call (phone number removed) and say 'Associate Relations' or send an e-mail to and let us know the nature of your request and your contact information.

Notification to Agencies : Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies.

In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.