Senior Care Coordinator-Sales and Marketing

Pinnacle Home Care is the leading provider of home care services recognized for Creating Raving Fans and Delivering Exceptional Outcomes.

• Award-winning Top places to work 2020, 2021 2022 & 2023 Healthcare workplace Innovator Top 100 Agency Home Care Elite
• Competitive salary, bonus plan, incentives, benefits, flexible PTO plan, paid holidays, 401k with generous company match
• Growth opportunities
• Exclusive Comprehensive and ongoing Sales training.
• President's Club!

Our teams at Pinnacle work seamlessly together with physicians, patients, and caregivers to deliver Exceptional Outcomes with Beyond Expectation patient care.

Our Senior Care Coordinators provide sales leadership within an internal and external customer base. Communicates direction and goals to the sales team while able to coach, direct and set sales strategies to achieve goals.

As our Sr. Care Coordinator, your will be responsible for growing and maintaining a profitable book of business while developing all members of the sales force into high-performing care coordinators through motivation, constructive feedback, recognition, and expectations.

Primary Responsibilities :

• Abides by and demonstrates the company's Mission Vision Values through both behavior and job performance on a day-to-day basis.
• Calls on physicians, hospitals, skilled nursing, and rehabilitation facility discharge planning services and management within an assigned territory to promote the sale of designated service lines.
• Conducts pre-discharge hospital or other facility visits at the physicians' request and upon receiving physician orders to make a preliminary determination of the need / eligibility for home care.

Documents patient demographic, clinical, and payer information on company approved forms and works with agency management to process referrals.

• Maintain a detailed territory list, prioritizing accounts in accordance with the market / territory sales plan. Maintains detailed territory management systems records.
• Provide leadership and accountability by coaching, developing, and retaining a high-performing sales team.
• Demonstrate consistency in achieving both admit and census goals by monitoring and assessing the progress and development of each Account Executive / Territory.
• Compile, communicate, and execute best practices in the field.
• Help develop new ideas, protocols, and efficiencies for maximizing marketing resources to grow market share.
• Develop market specific sales strategies to generate new business
• Develop a collaborative partnership with the Operation Leadership team. Create and support a shared vision for growth between Sales and Operations.

Education Requirements

Must have a GED or High School Diploma

Bachelor’s Degree in a related field (preferred)

Experience Requirements

Minimum two years experience and proven success and knowledge of home health care

Proven track record for business development and market growth in-home health care

Demonstrated ability to coach the HHC sales team to effectively launch and produce outcomes greater than the threshold

Home Healthcare; Sales; Manager; Director; Medical

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.