Position Purpose
Do you LOVE and appreciate premium chocolate? Do you consider yourself a chocolate enthusiast? As a Chocolate Advisor at Lindt USA, you will be joining more than a company you will be joining a team that truly believes in you and your abilities to create a positive and engaging in-store experience for our customers.
With 65+ wholly-owned Lindt Chocolate Shops in the U.S., our retail teams play an integral part in delivering legendary service and a premium experience to our customers.
It takes a passionate, positive, highly engaged, confident, self-starter to win our customers over with every interaction.
It is this passion for Lindt, knowledge of our product and commitment to our brand that keeps customers coming back again and again.
Essential Job Functions / Key Accountabilities
Sales
Consistently contribute to the store's ability to achieve or exceed weekly, monthly, annual sales plan by providing the highest levels of customer service, demonstrated product knowledge and Lindt specific selling skills.
- Demonstrated understanding and commitment to the store's sales mission on a daily, weekly, monthly basis.
- Consistently meet or exceed individual sales goals such as ADS, conversion and other key performance indicators.
- Model Lindt standards through everyday activities such as Dress code, up-selling and sales focus.
- Demonstrate personal commitment to achieving store's targets by consistently promoting current marketing programs and utilizing company provided resources intended to optimize selling activity.
- Monitor and escalate customer or product issues to management in a timely and professional manner.
Operational Controls
As part of the store's team, take ownership and actively participate in ensuring operational standards and controls are consistently adhered to.
- Cash Management (POS, Paperwork, Vendor Logs, Policies & Procedures)
- Take initiative to re-stock shelves as needed, monitoring date codes and pricing
- Perform store maintenance & cleaning as directed. Maintain store cleanliness
- Comply with all Quality Assurance policies & procedures
Position Qualifications
Skills & Knowledge
- Ability to interact positively with customers
- Basic math and / or accounting skills
- Ability to take direction and execute work effectively
Experience
Required
- Prior retail experience, preferably in a specialty retail environment
- Regularly lift and / or move up to 10 pounds, frequently lift and / or move up to 35 pounds, occasionally lift and / or move up to 50 pounds
- Ability to climb, balance, stoop, kneel, crouch and reach with arms
Education
Required
High School Graduate or equivalent
Other Requirements
Must be available to work nights, weekends (Saturday and Sundays) and Holidays
It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time.
Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description.
The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.
Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status.
Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well.
As of July 2018, all Lindt & Sprüngli (USA) Inc. properties will be smoke and tobacco free.
Requirements
Position Qualifications
Skills & Knowledge
- Ability to interact positively with customers
- Basic math and / or accounting skills
- Ability to take direction and execute work effectively
Experience
Required
- Prior retail experience, preferably in a specialty retail environment
- Regularly lift and / or move up to 10 pounds, frequently lift and / or move up to 35 pounds, occasionally lift and / or move up to 50 pounds
- Ability to climb, balance, stoop, kneel, crouch and reach with arms
Education
Required
High School Graduate or equivalent
Other Requirements
Must be available to work nights, weekends (Saturday and Sundays) and Holidays
It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time.
Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description.
The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.
Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status.
Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well.
As of July 2018, all Lindt & Sprüngli (USA) Inc. properties will be smoke and tobacco free.
Retail Sales Associate
Consistently contribute to the store's ability to achieve or exceed weekly, monthly, annual sales plan by providing the highest levels of customer service, demonstrated product knowledge and Lindt specific selling skills. Demonstrated understanding and commitment to the store's sales mission on a da...
Sales Associate
The Sales Associate will achieve a variety of operational goals through effective customer service strategies that align with the goals of our sales, purchasing, and inventory teams. The Sales Associate with The Restaurant Store is responsible for delivering a high level of service and satisfaction ...
Sales Associate - Center Valley PA
Sales Associates Responsibilities include:. ...
Sales Associate - Spirit
The Sales Associate will support the Store Management Team by generating sales, sign waving, general housekeeping, merchandising, signing, pricing, POS operations and loss prevention. The Sales Associate will support the Store Management Team in the setup, merchandising, pack-up and teardown of a se...
Sales Associate - 24H150
As a Sales Associate, you will be the first face of the brand for growing families. ...
Sales Associate
City Wide Sales Associates join an aggressive, highly productive sales team. City Wide is seeking outgoing dynamic individuals interested in developing a sales career to join our B2B sales team. You will have the ability to work independently with minimal direction and will collaborate with Sales Ex...
Part Time Sales Associate Saucon Valley
Responsibilities of a Pandora Sales Associate. Qualifications of Pandora Sales Associate:. Achieve and exceed sales goals utilizing Pandora’s specialized selling model (SPARK) and product knowledge. Introduce shoppers to multiple categories of product to build brand loyalty, and maximize sales resul...
Aerie - Brand Ambassador (Sales Associate)
Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed. ...
Vans: Seasonal Sales Associate - Walnut St.
Vans BTSSeasonal Sales Associate . Build sales by maintaining a consumer centric mindset and using selling behaviors through genuine interactions with consumers. Use strong verbal and nonverbal communication skills to exceed sales results. We are committed to building and maintaining a workplace tha...
Vans: Sales Associate - Walnut St
As one of our passionate, fun and dedicated Sales Associates, you will be the voice of our brand while elevating the consumer experience through genuine consumer connections and selling our original/innovative products. Build sales by maintaining a consumer centric mindset and using selling behavior...