Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.
Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
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Position Summary
The Bar Staff is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment.
The employee must maintain excellent attendance and be available to work events as scheduled per business need.
This role will pay an hourly wage of $2.13
Tip Eligible
For PT roles : Benefits : 401(k) savings plan and 401(k) matching.
end 09 / 30 / 2024
Responsibilities
- Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards.
- Follow the bar pre-shift notes and bar menus and provide service as described.
- Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state / federal regulations pertaining to the distribution of alcohol.
- Responsible to learn or have knowledge of various beer, wine varieties & spirits available, and be able to learn to suggestively upsell products to guests.
- Must pour drinks responsibly in accordance with company standards for serving size.
- Must check guest’s ID in accordance with state / federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.
- Must communicate a cut-off to a guest as required.
- Listening and responding to any customer requests or concerns.
- Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
- Contact a management member if he / she is unable to resolve or make a decision beyond the scope of standard decision-making.
- Request additional product or restock product as required
- Ability to handle cash accurately is required. Employee is responsible for issued bank at his / her bar.
- Maintains clean and sanitary work station at all times. Ensures bar equipment is clean & well maintained.
- Other duties as assigned such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler
Qualifications
- Proven working experience as a bartender or barback.
- Excellent knowledge of mixing, garnishing and serving drinks.
- Computer literacy.
- Positive attitude and excellent communication skills.
- Ability to keep the bar organized, stocked and clean.
- Must be able to multi-task and work in a team environment.
- 2 years relative hospitality experience
- Relevant training certificate / permit