Our client
a reputable mental health clinic, is looking to hire a remote medical receptionist. This is an indefinite, temporary assignment with no scheduled end date.
The main functions of the remote medical receptionist are as follows :
- Respond to inquiries via phone, email and text regarding receiving care
- Answer potential and existing client questions regarding their care.
- Send electronic intakes in from our EHR system therapy notes.
- Process intake documents.
- Verify medical insurance is active.
- Assign client to a therapist.
- Review therapist caseloads to attain openings for new clientele.
- Close cases in the system to make room for new clients.
- Update spreadsheets that help organize our workflow.
- In addition to these general duties, an individual employer may request that you perform other duties that fit with your training and background experience or provide further training for new duties.
Basic requirements include :
- Bilingual (English / Spanish) a plus but not required.
- A high school diploma or degree in Psychology
- Excellent customer service skills, organizational skills and willingness to work well with others and collaborate
- Ability to understand insurance coverage information such as deductible, copayment, coinsurance.
Hours : Monday-Friday, 9am-5pm
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