Customer Service

Are you looking for a career? Do you want to utilize your administrative skill sets but do not want to be stuck in a file room or behind a desk all day?

Do you want to enjoy your job and be appreciated in a growing business that makes a difference? Our clients need to test employees during the day, on their 3rd shift, and after accidents occur to ensure public and employee safety, and we need you!

If you have the motivation and attitude to learn, we will invest in you and you can be a part or our rapidly expanding business team and franchise family.

We will certify you to : welcome, test and service our clients. We perform pre-employment and random "NON-Medical" testing for small to large businesses and individuals.

No experience necessary but willing to learn and good attitude.

Your role with our team will be a dual role with administrative duties such as Customer Service, Testing, Data Entry and Telephone.

However, you can also be a part of our clinical testing team serving our customers with onsite and after hours testing. (Personal vehicle to be used for onsite testing if you want more hours opportunity)

We have office positions open and these positions can work independently onsite performing tests for our Clients. Our clients will have appointments scheduled by the main office, but will be required to perform periodic, unscheduled, after hours on-call work, as the customers require testing 24 / 7 so additional hours are available.

Office closed on major holidays but positions can be called in on rotating schedule.

Hours are 9 : 00am - 5 : 00pm Monday - Friday and scheduled after hours work available.

We can consider part time work as well.

Successful completion of criminal background check cand drug test (including THC) required.

Characteristics we are looking for in a new team member :

• Energetic
• Highly Interested in learning our profession
• Great phone skills
• Enthusiastic and Outgoing personality

Skill sets we require for the position :

• Data Entry with Attention to Detail and punctuality
• Excel / Word and ability to learn
• Telephone Skills with Customer service attitude
• Willingness to learn
• Not afraid of urine, hair, saliva or fingernail specimens

OPTIONAL

• Bi-lingual in English / Spanish
• Any Prior sales experience
• BAT Breath Alcohol Technician

Job Types : Full-time, Part-time

Salary : From $17.50 per hour

Shift :

• 8 hour shift
• Day shift

Weekly day range :

• Monday to Friday
Work setting :
• In-person
• In-person

Ability to commute / relocate :

Boston, MA 02128 : Reliably commute or planning to relocate before starting work (Required)

Education :

High school or equivalent (Preferred)

Work Location : One location